Hardworking restaurant management professional with a great business sense, exceptional customer relations skills, and a motivational leadership style. Detail-oriented and thorough with a solid history of keeping businesses financial viable. Offering 4 years of related experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food & Beverage Manager
Commodore Perry Estate (Auberge Resorts)
Austin, TX
03.2022 - Current
Demonstrate genuine hospitality in order to exceed guest expectations
Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
Identified team weak points and implemented corrective actions to resolve concerns.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Stayed up to date with current wine trends to enhance 5 star chef curated dishes.
Created consistent Forbes Standard 4 star dining experiences.
Contributed to consistent customer satisfaction rating by producing high-quality food and service.
Practiced proper safety and sanitation standards.
Managed payroll, daily deposits and cost controls.
Set employee schedules, delegated work and monitored food quality and service performance.
Recruited, hired and trained talented staff to fill vacancies.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Food & Beverage Manager
AT&T Conference Center
Austin, TX
12.2021 - 03.2022
Planning, directing, assigning, and delegating responsibility for functions of Food and Beverage department to meet daily operational needs
Hire, Train, and develop all FOH staff in Forbes service standards
Requisitions and other administrative support to maintain F&B cost
Have an integral role in reopening of fine dining operations post-Covid
Foster positive communication with all departments to ensure workplace cohesiveness
Managing day-to-day operations, ensuring quality, standards and meeting expectations of guest are exceeded
Practiced proper safety and sanitation standards.
Restocked & Maintained inventory to maintain optimal outlet efficiency.
Oversight over 4 F&B Managers
Food & Beverage Manager
Washington Duke Inn
Durham, NC
03.2019 - 12.2021
Ensure seamless operation of multiple food and beverage outlets within a luxury hotel
Focus on staff development with primary concentration on fine dining standards and wine knowledge