Darryl Smith
Denver,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
It Communications Tech
City And County Denver
05.1994 - Current
- Installed, maintained and supported voice/data applications.
- Fielded stressful calls while entering information into computer aided dispatch system for police, fire and emergency medical services personnel dispatch.
- Maintained documentation for telecommunication systems, equipment inventory and floor plans.
- Coordinated installation of new users and relocations of existing users.
- Interpreted electrical schematics and design documents for system installation and build-out.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Adapted and modified standard techniques, procedures and criteria to solve complex problems.
- Leveraged radio, telephone and computerized and electronic equipment to dispatch law enforcement, fire or medical assistance units to scene of emergency.
- Planned implementation of communication enhancements and upgrades.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Collaborated with engineering to report issues, manage project deliverables and provide status reports.
- Developed and wrote recommendations for departmental policies, procedures, technical standards and guidelines.
- Reviewed technical specifications from clients and vendors to confirm adequacy, accuracy and functionality.
- Led team development and assisted in project management coordination.
Education
Associate of Science - Electronics Engineering
ETI Technical College
Denver, CO06.1987
Skills
- Quality Assurance Testing
- Telecommunications Systems
- Procedure Development
- Technology Upgrades
- System User Support
- Integration Testing
- Technology Recommendations
- Equipment Configuration
- FCC Licensing
- Telecommunications Equipment
- Telecommunications Repair
- Troubleshooting
- Project Leadership
- IT Troubleshooting
Certification
- Licensed - Federal Radiotelephone Operators License- 94
- Training
- Harris Network Operations & Maintenance 2017
- Harris P25 Simulcast Maintenance 2017
- RF Maintenance Course 2016
- FEMA Incident Command System 2007
- Master Technician Training 2007
- Dispatch/Works System Administrator 2007
- Simulcast System Maintenance 2006
- Mastr III Station Maintenance 2006
- AutoCad 2004 Level1 2003
- Supervisory Series Training Program 2000
Timeline
It Communications Tech
City And County Denver
05.1994 - Current
Associate of Science - Electronics Engineering
ETI Technical College