Darryl Thompson
Middletown,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
PTF Career Carrier
United States Postal Service
01.2024 - Current
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Developed strong relationships with clients, providing excellent customer service and support.
- Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
Office Services And Facilities Manager
Mound Cotton Wollan & Greengrass
03.2004 - 01.2024
- Supervise General Facilities and Office Services operations
- Supervise a team of five employees
- Work closely with IT Department for computer fixtures and updates
- Work with Para legal Department to help prepare documents for Deposition
- Prepare and sort mail for distribution
- Log in all incoming/outgoing deliveries
- Complete and perform all tasks communicated via email, phone or verbal
- Work closely with Accounting Department to prepare and approve multiple vendor invoices for payment
- Provide conferences minimal catering services
- Prepare and maintain Conference Rooms for present and future use
- Post all outgoing USPS mail
- Prepare all outgoing major courier packages e.g
- Fedex, UPS, DHL, etc
- Make Daily arrangements for all outgoing local packages via Messenger couriers within tri-state area (same day delivery)
- Pantry maintenance: take inventory and stock all pantry supplies daily
- Maintain all appliances and equipment
- Fire Warden
- In charge of search and rescue team in case of emergency circumstances.
Supervisor & Research Analyst
Deutsche Bank/Pitney Bowes
05.1999 - 05.2002
- Heavy telephone contacts
- Post 911 Disaster contact for emergency hotline
- Corresponded daily with executives on research documents
- Use of internet for extensive research
- Labeled and distributed research reports to Global Market research Company and Equity Research Company executives
- Archived records and files to storage facility daily
- Effectively supervised sixteen employees while maintaining a team oriented environment which allowed for a smooth operational flow of the days' work load
- Responsible for dispatching messengers to deliver and pick up packages
Education
Electrical Installation
Samuel Gompers High School
Business Administration
Royal Business Institute
Skills
- Computer literate
- Microsoft Word
- Explorer
- Outlook
- Windows
- Windows NT use of internet & E-mail
- Vehicle loading
- Safety Management
- Safety awareness
- Package handling
- Mail distribution
- Parcel delivery
- Route Navigation
Timeline
PTF Career Carrier
United States Postal Service
01.2024 - Current
Office Services And Facilities Manager
Mound Cotton Wollan & Greengrass
03.2004 - 01.2024
Supervisor & Research Analyst
Deutsche Bank/Pitney Bowes
05.1999 - 05.2002
Electrical Installation
Samuel Gompers High School
Business Administration
Royal Business Institute