Darryl Tyus

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.

• Communicated with supervisor to report progress, discuss issues and seek guidance.
• Kept detailed records of field measurements and data.
• Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
• Minimized potential hazards through adherence to safety guidelines during all field assignments.
• Collaborated with other field technicians to resolve complex technical issues.
• Prepared and submitted reports to document work performed and provide progress updates to management.
• Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

• Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
• Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
• Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
• Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
• Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.

Strengthened relationships with other law enforcement agencies, resulting in seamless collaboration during joint operations or investigations.

• Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
• Answered emergency calls for help from citizens and business owners.
• Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
• Completed comprehensive training courses in firearms proficiency, self-defense tactics, first aid response, crisis management, among others for professional growth as a law enforcement officer.
• Supported fellow officers during high-risk situations by providing backup, tactical support, and clear communication throughout incidents.
• Served as a dedicated public servant by upholding the law and protecting citizens, fostering a sense of safety and security within the community.
• Patrolled assigned areas to prevent and detect roadway crimes.
• Boosted public trust with law enforcement through active engagement in community events and programs.
• Improved traffic flow and reduced accidents by enforcing traffic regulations and monitoring intersections.
• Assisted in the development of department policies and procedures to promote operational excellence within the force.
• Developed strong partnerships with local businesses to foster cooperation in crime prevention efforts.
• Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.