Darryl Williams
Chicago,IL
Summary
A skilled Professional with over 9 years as an effective advocate for customers & unique combination of managerial & interpersonal skills. Proactive and goal-oriented professional with excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Supervisor
PepsiCo
02.2023 - 05.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Compiled statistical analysis reports of building occupancy daily.
- Evaluated customer needs and feedback to drive product and service improvements.
- Created work orders for employees to obtain PepsiCo access.
Armed Security Officer
Kates Security
01.2018 - 03.2020
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Investigated suspicious activities and persons to maintain security of premises.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Store Manager
AutoZone
06.2016 - 04.2017
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised guests at front counter, answering questions regarding products.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Engine Technician
Windy City Engine & Parts
03.2016 - 06.2016
- Refurbished engines and completed repairs and installed new replacements.
- Assessed engines to inform preventive maintenance work.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
Sales Associate
Walgreens
04.2015 - 06.2015
- Provided excellent customer service.
- Performed sales transactions with customers.
- Maintained the cleanliness of store.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Team Leader
NIKE, Inc
03.2012 - 04.2015
- Computed sales prices, total purchases & processed payments
- Utilized exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and to drive sales.
- Assisted in recruitment to build team of top performers.
- Strong problem solving skills and the ability to think critically under pressure.
Education
GED Program/Certificate -
Olive Harvey College
Chicago, IL09.2011
Skills
- Goal-Oriented
- Complex Problem-Solving
- Customer-Oriented
- CPR, AED & FIRST AID
- MS Word, MS Outlook and Excel
Timeline
Supervisor
PepsiCo
02.2023 - 05.2024
Armed Security Officer
Kates Security
01.2018 - 03.2020
Store Manager
AutoZone
06.2016 - 04.2017
Engine Technician
Windy City Engine & Parts
03.2016 - 06.2016
Sales Associate
Walgreens
04.2015 - 06.2015
Team Leader
NIKE, Inc
03.2012 - 04.2015
GED Program/Certificate -
Olive Harvey College
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