Darryl Williams Jr.
Los Angeles,CA
Summary
Marketing, Sales, Sports, Management Consultant or Employee Relations
Entrepreneurial and energetic Relationship Manager with [Number] years of experience in private banking and financial services industry. Proactive in developing new business, providing exceptional level of customer service and relationship building. Strong history of client acquisition and providing individualized [Type] solutions.
Personable Customer Relations leader driven to exceed customer expectations while promoting adherence to company standards and guidelines. Proven history of fostering quick and successful problem resolution, improving customer satisfaction ratings. Demonstrated success in utilizing current technologies to broaden access between customer and organization and improve response time.
Overview
19
19
years of professional experience
Work History
Client Relationship Manager
Ernest
04.2025 - Current
- Addressed and resolved customer complaints and issues to improve satisfaction.
- Retained updated knowledge of market competition and related offerings to generate favor for [Product or Service].
- Fostered customer trust by addressing concerns and needs using targeted problem-solving.
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
- Identified opportunities to cross or up-sell [Product or Service] and communicated customer needs to appropriate team.
- Assessed client needs and developed plans to adequately address current and future objectives.
Sales Development Representative
ChowNow
07.2024 - 05.2025
- Won new business by articulating full value of company's capabilities to prospects.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Utilized [Software] to manage sensitive client information and update existing and new client profiles.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Developed successful strategies for identifying and converting prospective clients to long-term customers.
- Crafted persuasive sales pitches to communicate value of company products and services.
Sales Development Representative (SDR)
Promenade Group
05.2023 - 05.2024
- Lead all SDR’s with most outbound demos hold in a month (25)
- Responsible for learning industry and product knowledge to share with the company in preparation for launch
- Built and maintained a pipeline of over 700 potential clients by utilizing SalesForce and SaleLoft every month.
- Conducted high - volume prospecting and follow up activities, including email, phone, and social selling, to generate new business, average of 100 dials and 30 emails per day.
- Collaborated with account executive to develop and implement targeted account- based marketing campaigns
- Maintained a high level of product and industry knowledge to effectively communicate the value proposition to prospects
Staffing Consultant
Beacon Hill Staffing Group
11.2021 - 11.2022
- Company Overview: Beacon Hill Technologies, Beacon Hill Staffing Group’s technology specialty division, is a national IT staffing organization, operating across many industries, that provides contract, direct (permanent), consulting and project management services to top companies and their IT departments.
- From staff augmentation and project/business specific solutions to direct (permanent) placement services, Beacon Hill Technologies’ dedicated team of recruiting and staffing experts consistently delivers quality IT professionals, including those with active security clearances, covering all the latest technologies, on a time-sensitive basis.
- Beacon Hill Technologies places IT contractors in all 50 states by seamlessly coordinating recruiting resources in local and regional markets with Beacon Hill Technologies National Recruiting & Delivery, a dedicated national recruiting team that focuses exclusively on national accounts, supporting regional recruiting operations and delivering contractors to markets where Beacon Hill does not have physical office locations.
- Whether start-ups or the Fortune 500, the public or private sector, Beacon Hill Technologies makes world class talent with exceptional opportunities keeping all involved way ahead of the curve in the dynamic IT marketplace.
Examination Proctor
City of Los Angeles Personnel Department
02.2016 - 11.2021
- Monitor test rooms and help enforce time limits and compliance with other examination procedures including fingerprints and arranging the seating of candidates.
- Schedule exams, read exam questions to candidates, collect exam materials, pick-up and deliver exams to the respective departments.
- Report and document all irregularities and process paperwork related to exam administration.
- Manage testing rooms and related test security issues.
- Answer questions concerning examination procedures, discrepancies, in the text booklets, and other routine matters.
- Distribute examination materials to candidates.
Assistant Director of Admissions- California Regional Representative
College of Saint Benedict & Saint John’s University
09.2017 - 08.2020
- Independently design and execute recruitment strategies for designated recruitment region and target populations.
- Utilize data analysis tools and monitor trends affecting recruitment to adapt strategies, as needed.
- Identify needs, concerns, and opportunities for prospective students in assigned territory. Plan and deliver effective messaging and marketing in response to data gathered.
- Provide consultative guidance to prospective students/families, applicants, and enrolled students.
- Review all application materials and make determination of student admissibility. Effectively recommend students for admission to Dean/Director.
- Prepare required reports and documentation to provide timely data on recruitment efforts and results.
- Effectively contribute to advancing departmental goals and objectives working independently, as well as within and across multiple teams.
- Display professional judgment and sound decision making when representing the colleges on and off campus.
- Travel and work a varied schedule with flexible night and weekend hours.
- Program Management and Presentations
- Primary contact and liaison to the Regional Admission Counselors of California (RACC) and Western Association of College Admission Counseling (WACAC) in the planning and implementation of programs and events for specialized student populations.
- Conduct extensive presentations to groups of students, parents, educators, gatekeepers and alumni.
IT/ Infrastructure Technical Recruiter
Experis IT/ Manpower
01.2015 - 12.2015
- Utilized recruitment tools like Dice, CareerBuilder, Monster, and proprietary software to source, recruit, and submit candidates to technical role
- Expertise of recruitment revolves around infrastructure roles like network engineers, systems engineer, desktop support technicians, security engineers, project managers, application support engineers, and helpdesk technicians
- Also provided technical recruitment support with roles relating to software development like software engineers, .NET developers, Java Developers, Database Engineers, DevOps Engineer, Project Managers, Business Analyst, and other niche technical roles
- Communicated and worked effectively with vendor program manager for large enterprise accounts like Disney, DirecTV, Thales, Verizon, etc.
- Partner directly with business development managers to pro-market candidates and help candidates get hired for hard to fill roles
- Worked internally with other recruiters to tackle high volume positions for infrastructure projects like migrations and deployments
- Helped prepare candidates for interviews by providing tips and scenario based questions and role playing
- Provided feedback to candidates in a timely manner about submittals, interviews, and offers
Football Recruiting Specialist
Saint John’s University
01.2014 - 05.2014
- Responsible for marketing and informing potential students about the different programs offered at Saint John’s University
- Actively recruited new enrollment candidates by sharing personal stories as well as other highlights of the university relating to campus lifestyle, academics, and sports programs
- Provided answers too many different questions dealing with housing, financial aid, tuition, registration, activities offered on campus, etc.
- Coordinated tours of campus to show potential students the buildings like dorms, cafeteria, admissions office, athletic facilities, and other academic buildings
- Provided educational presentations to students as well as their parents to help them with inquires
- Scheduled, coordinated, and hosted events relating to recruitment efforts
Operations Assistant Intern
Coborn’s Inc. Warehouse & Distribution
06.2012 - 08.2012
- Worked and collaborated with store managers to help stock stores
- Communicated and marketed new products and upsell as needed
- Provided inventory control support in the warehouse setting
- Helped with the distribution of materials by unloading trucks and organizing supplies
- Conducted field work at store location to help with restocking or updating inventory numbers
- Participated in projects relating to building maintenance and upgrades (planting trees, adding sod, cleaning buildings, and redecorating exterior)
- Worked with store managers to figure out floor plan solutions
- Drove company trucks to different store locations to drop off inventory
Human Resources Intern
Sony Pictures Entertainment
08.2009 - 06.2010
- Daily duties consists of checking online for gross income, box office sales for Sony Pictures Movies
- Handled confidential information; maintained, photocopied and filed employee documents
- Organized and analyzed employee information in excel spreadsheets
Export Compliance Intern
Jet Propulsion Laboratory
01.2007 - 06.2009
- Managed data by creating folders for export compliance projects
- Filed classified information into export compliance documents
- Used excel to organize upcoming projects and help plan certain aspects of projects as needed
- Reviewed technical information for external and public release
- Coordinated and prepared documentation for export compliance resources
Education
Bachelor of Arts - Management (Leadership in Organizations), Communications
Saint John’s University
Collegeville, MN05.2014
Skills
- Over 5 years of experience working in roles dealing with recruitment, sales and marketing with emphasis in certain division of human resources A motivated, enthusiastic, and quick learner who thrives in a fast paced environment Familiar with full recruitment lifecycle as well as corporate HR related experience Great communication and organization skills and works very well in a team setting as well as independently Enjoys learning new technologies and determined individual that focuses on and achieves goals
- Problem-solving aptitude
- Conflict resolution skills
- Business development
- Salesforce
Timeline
Client Relationship Manager
Ernest
04.2025 - Current
Sales Development Representative
ChowNow
07.2024 - 05.2025
Sales Development Representative (SDR)
Promenade Group
05.2023 - 05.2024
Staffing Consultant
Beacon Hill Staffing Group
11.2021 - 11.2022
Assistant Director of Admissions- California Regional Representative
College of Saint Benedict & Saint John’s University
09.2017 - 08.2020
Examination Proctor
City of Los Angeles Personnel Department
02.2016 - 11.2021
IT/ Infrastructure Technical Recruiter
Experis IT/ Manpower
01.2015 - 12.2015
Football Recruiting Specialist
Saint John’s University
01.2014 - 05.2014
Operations Assistant Intern
Coborn’s Inc. Warehouse & Distribution
06.2012 - 08.2012
Human Resources Intern
Sony Pictures Entertainment
08.2009 - 06.2010
Export Compliance Intern
Jet Propulsion Laboratory
01.2007 - 06.2009
Bachelor of Arts - Management (Leadership in Organizations), Communications
Saint John’s University
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