DARRYL W. MCKINNEY
Chicago,Illinois
Summary
Experienced Manager and Training Specialist in operational and online formats, specializing in Restaurant operations and Leadershiptraining.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Training Specialist
Restaurant Management Services
01.2010 - Current
- Company Overview: Consulting company providing food service organizations with staff and management training and operational needs.
- Consulting company providing food service organizations with staff and management training and operational needs.
Supervisor
NORC at the University of Chicago
06.2021 - 03.2025
- Oversaw daily operations to ensure efficient workflow and adherence to safety protocols.
- Mentored team members, fostering skill development and improving overall productivity.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Coordinated scheduling and resource allocation to optimize workforce performance.
- Resolved operational issues promptly to minimize disruptions and maintain service quality.
Training Specialist 2
Governors State University
11.2004 - 05.2015
- Company Overview: Assigned to the Division of Professional Development & Training, Department of Children & Family Service
- Prepared in-person, teleconference and webinar curriculum for public and private agency associates regarding Children & Family social services and safety.
- Participated in the team development of web based instructor protocols, Train the Trainer events, and evaluation.
- Assigned to the Division of Professional Development & Training, Department of Children & Family Service
Director
Lakeside Community Committee
08.2000 - 10.2004
- Company Overview: Social Service agency specializing in job readiness skills, foster care, and fatherhood development & readiness.
- Social Service agency specializing in job readiness skills, foster care, and fatherhood development & readiness.
General Manager
Inter-Track Partners
06.1994 - 03.1999
- Company Overview: Company that specializes in food and beverage services for the gaming industry.
- Managed a 5-person management team and 50 direct reports for this company that specializes in food and beverage services for the gaming industry.
- Full P&L responsibility.
- Company that specializes in food and beverage services for the gaming industry.
Associate General Manager
Silver Diner Restaurants
10.1988 - 06.1993
- Implemented several protocols in 'Service Excellence' program that standardized food service operations, employee orientations, & training.
Education
Master of Science - Managerial Leadership
National Louis University
Bachelor of Science - Social Science
Bradley University
Skills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Training program developme
- Performance assessment
- Onboarding programs
- Adult learning theory
- Program facilitation
- Workshop facilitation
- Classroom experience
- Employee development
- Training material design
- Soft skills training
- Motivational speaking
- Course creation
Accomplishments
Created a Full Service Team for banquet and residential food and beverage service.
Developed Food Service Training Programs for Restaurant operations.
Training Specialist for web-based and platform formats.
Leadership Training Specialist.
Certification
Sanitation Traing Specialist for Restaurant Operations.
Timeline
Supervisor
NORC at the University of Chicago
06.2021 - 03.2025
Training Specialist
Restaurant Management Services
01.2010 - Current
Training Specialist 2
Governors State University
11.2004 - 05.2015
Director
Lakeside Community Committee
08.2000 - 10.2004
General Manager
Inter-Track Partners
06.1994 - 03.1999
Associate General Manager
Silver Diner Restaurants
10.1988 - 06.1993
Bachelor of Science - Social Science
Bradley University
Master of Science - Managerial Leadership
National Louis University