Summary
Overview
Work History
Education
Timeline
Generic

Darrylwanna Robinson

Palm Coast,FL

Summary

Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Manger

Popeyes
05.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Dasher

DoorDash
09.2018 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.

Shift manger

Tacobell
03.2023 - 05.2024
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.

Crew Member

Tacobell
10.2022 - 03.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Host

Ihop
05.2021 - 08.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Text Processor

Goodwill
10.2018 - 03.2020
  • Supported team members in their tasks, contributing to overall team success.
  • Maintained accurate records and ensured timely completion of all necessary paperwork.
  • Received and reviewed incoming documents and materials.
  • Adhered to strict deadlines for processing applications, ensuring timely approvals and client satisfaction.

Assistant Manager

Circle K
03.2019 - 07.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Diploma - General Studies

Correspondence Christian Academy
Townsend, GA
11.2019

Trade - Real Estate

Bob Fritz Real Estate
Ormond Beach, FL
08.2019

Diploma - General Studies

Lakeside High School
Ashtabula, OH
05.2010

Timeline

Manger

Popeyes
05.2024

Shift manger

Tacobell
03.2023 - 05.2024

Crew Member

Tacobell
10.2022 - 03.2023

Host

Ihop
05.2021 - 08.2021

Assistant Manager

Circle K
03.2019 - 07.2019

Text Processor

Goodwill
10.2018 - 03.2020

Dasher

DoorDash
09.2018 - Current

Diploma - General Studies

Correspondence Christian Academy

Trade - Real Estate

Bob Fritz Real Estate

Diploma - General Studies

Lakeside High School
Darrylwanna Robinson