Darryn Frazier
Tampa
Summary
Deadline-oriented Courier offering well-developed delivery, pickup and customer service skills. Safely operates vehicles in variety of traffic, road and weather conditions. Masterfully reads maps or sets GPS to determine and track routes.
Detail-oriented Courier with pleasant disposition offering positive customer service experiences. Manages complex routes with excellent organizational skills. Experienced supervising and dispatching courier teams.
Motivated Courier with significant experience transporting medical records and specimens. Detailed and focused on delivering items within designated timeframes. Possesses valid driver's license and clean driving record.
Reliable Courier known for high productivity and efficiency in task completion. Specialize in time management, route optimization, and customer service, ensuring timely deliveries and positive interactions. Excel in communication, adaptability, and problem-solving to navigate challenges and maintain client satisfaction.
Reliable Courier with background in delivering packages safely and efficiently. Familiarity with route planning, customer service, and handling sensitive documents sets apart from competition. Strengths include punctuality, time management, and ability to work under pressure. Notable positive impact on previous employers' delivery efficiency and customer satisfaction rates.
Overview
14
14
years of professional experience
2013
2013
years of post-secondary education
Work History
Courier
Federal Express
Tampa
02.2013 - 02.2026
- Delivered packages efficiently across designated routes, ensuring timely arrivals and maintaining high customer satisfaction.
- Conducted thorough vehicle inspections before each shift, enhancing safety and ensuring compliance with operational standards.
- Managed delivery schedules effectively, optimizing routes to reduce travel time and improve package handling.
- Utilized handheld devices for package scanning, ensuring accurate tracking and reducing delivery discrepancies.
- Developed strong relationships with clients, fostering trust and loyalty through reliable service and communication.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Ensured all packages were properly labeled and sealed.
- Drove company vehicle to transport goods between locations safely and efficiently.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Coordinated parcel delivery using strong time management skills.
- Documented pickups and deliveries and submitted reports after shift.
- Delivered items to residential addresses within specified time frames.
- Loaded and unloaded cargo from trucks, vans, and containers.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
- Checked and secured package loads before deliveries.
- Provided excellent customer service by answering questions about delivery status.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Communicated with customers to coordinate delivery times.
- Communicated with dispatchers, management and colleagues to form lasting partnerships.
- Reported any accidents or incidents involving self or others immediately following incident.
- Operated pallet jacks to move large parcels across warehouses and facilities.
- Answered shipment and delivery questions concerning estimated times of arrival.
- Adhered to traffic laws while operating company vehicle according to DOT regulations.
- Responded quickly to emergency situations requiring immediate action.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Performed regular maintenance checks on vehicles including oil changes and tire rotations.
- Reported issues to supervisors resulting in increased customer satisfaction.
- Quickly responded to customer inquiries to improve business relationships.
- Assessed size, weight, and special handling requirements of each package.
- Picked up medical specimens from local care providers for delivery to laboratory.
- Inspected and verified packages at pickup and delivery points to ensure correct contents and undamaged items.
- Participated in training sessions to improve delivery methods, safety practices, and customer service skills.
- Performed routine vehicle inspections before and after each shift to ensure operational safety.
- Followed all safety regulations and traffic laws during delivery operations.
- Sorted parcels according to delivery route.
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
- Performed routine air and fluid checks and refueling for vehicles.
- Communicated customer complaints, requests and feedback to company management.
- Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
Security
Elite Security Services
Miami
10.2011 - 12.2011
- Monitored surveillance systems and reported incidents promptly, contributing to a significant reduction in security breaches.
- Conducted security checks over a specified area.
- Ran routine security checks, suggesting improvements as necessary.
Flow Team Member
Target
Meridianville
10.2011 - 12.2011
- Ensured efficient stock replenishment by organizing merchandise, resulting in improved product availability for customers.
- Assisted in maintaining store cleanliness and organization, contributing to a welcoming shopping environment for guests.
- Collaborated with team members to streamline the flow of products, enhancing overall operational efficiency.
- Assisted in the setup of production lines to ensure efficient workflow and product quality.
- Broke down shipping materials and placed boxes and debris in correct waste receptacles.
- Followed proper procedures for bagging purchased merchandise and moving heavy items.
- Prioritized customer needs to promote high level of service.
- Unloaded freight upon arrival and stocked in correct warehouse location.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Education
Business
Francis Marion University
Florence, South Carolina, SC 04.2012 - 06.2013
Associate of Arts - Gender Studies
Motlow State Community College
Tullahoma, TN 05.2010 - 06.2012
Central High School
Brooksville, FLSkills
- Package delivery
- Route optimization
- Vehicle inspection
- Customer communication
- Delivery scheduling
- Package tracking
- Safety compliance
- Load securing
- Time management
- Hazardous materials handling
- Team collaboration
- Freight unloading
- Delivery documentation
- Operational efficiency
- Customer service
- Efficient navigation
- Route planning
- Document management
- Vehicle inspections
- Handheld scanning devices
- Fuel efficiency
- Traffic law knowledge
- Physical stamina
- Relationship building and rapport
- Package pickup and delivery
- Delivering time-sensitive specimens
- Delivery and pickup
- Smartphone usage
- Delivery transport
- Defensive driving
- Map reading
- Logistics and transportation
- GPS and route planning
- Package delivery and Pick-up
- Clean driving record
- Verbal and written communication
- Valid Driver's license
- Returns pickup
- Courier training
- Licensed driver in [state]
- Vehicle maintenance
- Punctuality and reliability
- Dispatch collaboration
- Lab specimen transport
- Safety protocols
- Multitasking and organization
- Attention to detail
Timeline
Courier
Federal Express
02.2013 - 02.2026
Business
Francis Marion University
04.2012 - 06.2013
Security
Elite Security Services
10.2011 - 12.2011
Flow Team Member
Target
10.2011 - 12.2011
Associate of Arts - Gender Studies
Motlow State Community College
05.2010 - 06.2012
Central High School