Darsa Sudarsanan
Harrisburg
Summary
Skilled Clerical and Technical specialist focused on utilizing capabilities to foster both corporate success and individual career growth
Overview
15
15
years of professional experience
Work History
Office Clerk Assistant 3
Department of Human Services
Harrisburg
04.2025 - 06.2025
- Organized and maintained office filing systems for easy document retrieval.
- Prepared and processed documents using standard office software applications.
- Provided support to team members in daily administrative tasks and projects.
- Handled mail distribution, ensuring timely delivery to relevant departments.
- Assisted with data entry of customer information into company database system.
Office Clerk Assistant 2
Department of Human Services - CAO
Harrisburg
02.2024 - 04.2025
- Processed client applications for assistance programs efficiently.
- Maintained organized electronic and paper filing systems for records.
- Assisted in scheduling appointments for caseworkers and clients.
- Communicated with clients to gather necessary information and documents.
- Input data into case management software accurately and timely.
- Responded to inquiries via phone and email with professionalism.
- Collaborated with staff to ensure compliance with departmental policies.
- Assisted with data entry of customer information into company database system.
- Prepared outgoing mailings such as packages, envelopes or express mail services.
- Set up conference calls between clients and other departments within the organization.
- Answered phone inquiries from customers and directed them to the appropriate personnel.
- Greeted visitors upon arrival at office premises in a friendly and professional manner.
Medical Office Associate
Pennstatehershey
Hershey
02.2023 - 02.2024
- Managed patient scheduling and appointment coordination efficiently.
- Processed patient information and maintained accurate medical records.
- Assisted in insurance verification and handled billing inquiries effectively.
- Communicated with healthcare providers to ensure smooth operations.
- Trained new staff on office procedures and systems usage.
- Supported front desk operations by greeting patients warmly.
- Handled phone inquiries and directed calls to appropriate departments promptly.
- Managed front office activities, such as filing paperwork, maintaining records and ordering supplies.
- Processed referrals from primary care physicians to specialists for further treatment.
- Collected payments from patients for co-pays or services rendered.
Office Administrator
Sure Solutions Private Ltd
01.2010 - 12.2010
- Develop and maintain a filing system, data base management.
- Work with HR department to facilitate recruitment drives.
- Maintain and improve online databases of employees, client accounts, Vendors etc.
- Perform general office duties, setup online as well as office meetings, receiving guests etc.
- Provide logistical support for programs, meetings and events.
- Keeping digital and physical records updated.
- Maintaining office equipments.
- Kerala, India
Education
Computer Science -
Cochin University
Cochin, Kerala, India01.2008
Skills
- Strong Administrative skills
- Good Communication skills
- Excellent Data Management skill
- Continuous Learning/Adaptability
- Efficient Problem-Solving skills
- Collaborative Team Player
- Leadership Qualities
- Strong Technical knowledge
- Self motivated
Languages
- English
- Hindi
- Malayalam
- Tamil
Personal Information
- Date of Birth: 08/30/86
- Marital Status: Married
Timeline
Office Clerk Assistant 3
Department of Human Services
04.2025 - 06.2025
Office Clerk Assistant 2
Department of Human Services - CAO
02.2024 - 04.2025
Medical Office Associate
Pennstatehershey
02.2023 - 02.2024
Office Administrator
Sure Solutions Private Ltd
01.2010 - 12.2010
Computer Science -
Cochin University