Summary
Overview
Work History
Education
Skills
Timeline
Generic

darsell cox

South Gate,CA

Summary

At Target, I spearheaded asset protection, enhancing incident reporting efficiency and leading undercover operations that significantly reduced loss. Known for exceptional leadership and customer service skills, I fostered cross-functional collaborations, driving operational cost reductions. My adeptness at strategic planning and risk assessment, coupled with a proficiency in typing 100 words per minute, underscores my comprehensive approach to asset protection.

Overview

23
23
years of professional experience

Work History

Assets Protection Team Leader

Target
01.2007 - 10.2022
  • Increased efficiency in incident reporting by streamlining documentation processes and implementing a centralized database system.
  • Reviewed incident reports regularly, identifying trends in loss patterns to inform proactive asset protection strategies.
  • Maintained a safe working environment through regular safety audits and adherence to company policies.
  • Led undercover operations targeting organized retail crime rings, resulting in successful apprehensions and subsequent prosecution of offenders.
  • Collaborated with cross-functional teams to drive process improvements, resulting in reduced operational costs related to asset protection efforts.
  • Prevented potential losses by identifying areas of vulnerability within the organization and developing targeted action plans for improvement.
  • Established partnerships with other retailers in the area for information sharing on potential threats to mutual assets.
  • Coordinated response efforts during emergency situations, ensuring the safety of employees, customers, and company assets at all times.
  • Enhanced security measures by implementing effective surveillance strategies and utilizing advanced technology.
  • Optimized staffing levels to ensure adequate coverage during peak hours, effectively minimizing asset vulnerability during high-traffic periods.
  • Developed strong relationships with store management, fostering an atmosphere of trust and collaboration for asset protection initiatives.
  • Achieved high levels of customer satisfaction by addressing concerns promptly and professionally.
  • Reduced instances of theft by conducting thorough investigations and collaborating with local law enforcement agencies.
  • Played a key role in the onboarding process for new team members, ensuring thorough understanding of company policies and asset protection best practices.
  • Implemented preventative measures to guard against internal theft, including employee education programs and strict access controls.
  • Improved team performance by providing comprehensive training in assets protection procedures and protocols.
  • Conducted regular risk assessments, proactively addressing potential threats to company assets.

Security Officer

ET Security
05.2004 - 09.2006
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Manager

Blockbuster Video
04.2000 - 09.2003
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Education

None -

George Washington Preparatory High School
Los Angeles, CA
1998

Skills

I can type a hundred words per minute

Great with customers

Great leader of men and women

I'm a approachable leader

I'm fare

I know how to handle any situation

Timeline

Assets Protection Team Leader

Target
01.2007 - 10.2022

Security Officer

ET Security
05.2004 - 09.2006

Manager

Blockbuster Video
04.2000 - 09.2003

None -

George Washington Preparatory High School

Similar Profiles

CREATE PROFILE
darsell cox