Darsey Straub

• Provide one-on-one behavioral support to students in a school-based setting.
• Implement behavior intervention strategies under the guidance of clinical and school teams.
• Support student safety, transitions, emotional regulation, and participation in classroom routines.

• Use positive reinforcement, prompting, redirection, and de-escalation strategies to support student success.

• Implemented behavior intervention plans to support client development and learning objectives.
• Conducted one-on-one sessions with clients to reinforce positive behaviors and skill acquisition.
• Collaborated with interdisciplinary teams to assess client progress and adapt strategies accordingly.
• Trained and mentored new staff on best practices for behavioral interventions and client engagement.
• Supported clients in community settings, fostering increased independence and social integration.
• Reduced maladaptive behaviors with the implementation of function-based interventions.
• Assisted clients in developing effective coping strategies to manage stressors and emotional challenges.

• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
• Worked as part of collaborative team to address changing needs of children and families.
• Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
• Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
• Offered active guidance to families adjusting to life with loved one on autism spectrum.

• Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
• Provided exceptional customer service, addressing client inquiries and concerns promptly.
• Coordinated communication between veterinarians and pet owners to facilitate care instructions.
• Maintained accurate patient records using veterinary management software for streamlined operations.
• Assisted in managing inventory of clinic supplies, ensuring adequate stock levels for daily operations.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients and updated client records.
• Answered central telephone system and directed calls accordingly.
• Managed multiple tasks and met time-sensitive deadlines.
• Provided clerical support to company employees by copying, faxing and filing documents.

• Developed and implemented account strategies to enhance customer satisfaction and retention.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.