Sold Voice AI solutions to businesses, driving revenue growth and market presence.
Integrated AI functionalities into user interface for enhanced customer experience.
Conducted extensive revenue calculations to support product pitching efforts.
Tested Voice AI in beta phase, identifying potential hallucination issues and addressing them.
High School Intern Lead
Intelligent Security Lab, UT Dallas
06.2024 - 08.2024
Conducted research to analyze software defects in C/C++ with LLMs
Trained RNNs and Word2Vec models learning data analysis, preprocessing, and model fine-tuning
Worked alongside PhD students and learnt about security in academia
Co-authored paper: Enhancing Pre-Trained Language Models for Vulnerability Detection ... arxiv.org/abs/2410.00249
Co-authored paper: When AI Meets Code Analysis: https://ieeexplore.ieee.org/document/10918233/.
President
Business Professionals of America
Collaborate with 12 officers
Expanded members from 250 to 300 students
Increased social media presence
Fostered team collaboration with social events
Increased virtual national qualifiers from 2 to 11, Best TX school chapter
National Finalist in Web Application Team (6th place), 11th
National Finalist in Virtual Cybersecurity/Digital Forensics (2nd place), 10th
National Qualifier in Computer Networking, 10th
President (Founder)
Cybersecurity Club
Wrote about emerging cybersecurity threats reaching over 10,000 people
Blog website: cybersociety.me
Instagram: @cybersoci3ty
Prepped 90+ members for CyberPatriot and PicoCTF
Carnegie Mellon's PicoCTF Top 3%, 11th
CyberPatriot Gold (3rd in Texas), 10th
Education
High School Diploma -
Lebanon Trail High School
Frisco, Texas
05-2025
Coding Projects
SafetyHero, https://safetyhero.onrender.com/, Website Developer, Worked with a team coding a full-stack learning management system written in React TS and an ExpressJS backend implementing a PostgresSQL database, Approached Frisco ISD for website implementation into school curriculum, Developed cybersecurity awareness curriculum, GitHub: https://github.com/jeff-k-zhou/LearnX, 4, 10
GradeHub, https://gradehubfisd.netlify.app, Website Developer, Coded and wrote the database for a website written in React TS that displays and calculates GPA, grade changes, and transcript by web scraping, Utilized by students in my school district, Learned parsing techniques and data sorting, GitHub Database: https://github.com/drPod/GradeHub-ClassDB
IntelliSpend, https://intellispend.vercel.app/, Website Developer, Worked with a team coding a full-stack financial budgeting app written in React TS and a NodeJS backend with a Firebase DB utilizing the Plaid API for financial information and transactions, Submitted to Congressional App Challenge competition, Learned API security and quantitative data analysis techniques, Github: https://github.com/drPod/Intellispend
<ul>
<li>Designed and led post-sale client experience strategy for AI-adoption SaaS firm, improving adoption for clients by 5x over industry benchmark and achieving 69% product-market fit (Sean Ellis test) in the US.</li>
<li>Spearheaded retention and expansion strategies through end-to-end user experience mapping and VOC insights, exceeding customer health score targets.</li>
<li>Partnered with Product, Sales, and Marketing teams to translate client experience designs and feedback into technical requirements.</li>
<li>Launched user and client experience enhancement initiatives that improved onboarding speed and reduced friction for enterprise clients.</li>
<li>Built client success frameworks and success plans focused on renewal, upsell, and customer advocacy.</li>
<li>Drove consensus on the customer experience vision across internal stakeholders through data reporting and live presentations.</li>
</ul> at Multiverse / AdoptionAI<ul>
<li>Designed and led post-sale client experience strategy for AI-adoption SaaS firm, improving adoption for clients by 5x over industry benchmark and achieving 69% product-market fit (Sean Ellis test) in the US.</li>
<li>Spearheaded retention and expansion strategies through end-to-end user experience mapping and VOC insights, exceeding customer health score targets.</li>
<li>Partnered with Product, Sales, and Marketing teams to translate client experience designs and feedback into technical requirements.</li>
<li>Launched user and client experience enhancement initiatives that improved onboarding speed and reduced friction for enterprise clients.</li>
<li>Built client success frameworks and success plans focused on renewal, upsell, and customer advocacy.</li>
<li>Drove consensus on the customer experience vision across internal stakeholders through data reporting and live presentations.</li>
</ul> at Multiverse / AdoptionAI