Darshan. Dahisaria

Work History

Territory Sales Officer

Zenith Jewels

04.2022 - Current

Exceeded targets by building, directing, and motivating high-performing sales team.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
Worked with vendors and suppliers to support timely delivery of products and services.
Established successful account relationships by building rapport and maintaining consistent communication.
Developed sales strategy based on research of consumer buying trends and market conditions.
Developed and monitored sales representative goals and performance to drive territory goals.
Planned and conducted weekly sales meetings to keep sales representatives up-to-date on new products and strategies.
Created and implemented marketing strategies and proposed innovative ideas to attract new clients.
Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Used Logicmate software to maintain company database with essential account and sales information.

Showroom Manager

Chemmanur International Jewellers

01.2015 - 03.2022

Currently working with Chemmanur International Jewellers, responsible for operation of store, sales & profitability
Conducting regular meetings on how to reach the assigned target
Motivating the team
Checking all the security systems and the camera are working properly
Checking of physical inventory of Gold & Diamond
Ordering new stock as required from time to time
Built and maintained effective accounts receivable and cash flow monitoring systems
Worked closely with the Regional managers to formulate and build the store brand
Effectively communicate and coordinated execution of the planogram with store management
Trained new employees on company customer service policies and service standards
Coaching to Assistant manager regarding operations of the showroom
Helping the clients & assisting them in making the final purchase
Ensuring proper customer satisfaction is given towards our service and products
Preparing monthly Sales and Stock reports and send it to H.O
Confirmed that the appropriate changes were made to resolve customer’s problem
Researched current and past business performances using online systems and available reports
Ran weekly and monthly strategy reports to analyze business trends and make recommendations
Achievements: Had played a key role in setting up Chemmanur International Jewelers New Outlets in Malaysia.
Provided prompt, courteous service to every individual entering showroom.
Supervised inventory and placed orders to replenish low running supplies.
Generated personal sales to meet or exceed established sales goals.
Drove employee engagement and guest experience through coaching, training and development.

Store Manager

Pure Gold LLC - Dubai

02.2014 - 12.2015

Worked with Pure Gold Jewellers in Dubai, responsible for opening and closing the store, including counting cash, opening and closing the cash register
Conducting regular meetings with the team about targets and keeping them motivated at all time
Completed documentation for all product repairs and service sales
Placed special merchandise orders for customers
Shared product knowledge with customers while making personal recommendation
Trained staff to deliver outstanding customer service
Checking physical stock inventory of Jewelry and watches
Kept the showroom as per the company standards and as per the plan
Evaluated competitors and performed market research
Consistently met and exceeded department expectation for sales and great customer service
Creating walk-in & total sales generated report and forwarding it to H.O
Achievements: Got the 'Best Customer Service Performance' store Award from (DSES) Dubai Service Excellence Scheme 2014-2015 from Dubai Department of Economic Development.

Showroom Manager

Kiah Lifestyles Pvt Ltd

02.2013 - 01.2014

Worked with Kiah Diamond Jewellery, responsible for operation of store, sales & profitability
Conducting regular meetings on how to reach the target
Checking of physical inventory
Helping marketing team for new ideas for branding which can help more profitability to the showroom
Training to all members regarding company’s new launches
Coaching to Assistant manager regarding operations of the showroom
Helping the clients & assisting them in making the final purchase
Ensuring proper customer satisfaction is given towards our service and products
Create Daily & weekly and sales reports
Visual merchandising and maintaining the stock
Compliance with company’s policy and procedures.

Gift Shop Manager

Starboard Cruise Services

10.2008 - 12.2012

Worked with Starboard Cruise Services, responsible for operation of luxury store, sales, profitability and people at store
Conducting opening and closing meeting on how to reach the target, to set goal and motivating the team
Handling a team of 18 sales associates and assistant shop manager’s & help them in achieving the given targets
Checking of physical inventory of fine jewellery and fine watches on daily basis and send report to head office
Coaching to Assistant shop manager and training for fresh recruits to help them to settle them in respective departments
Interacting with clients and ensuring proper customer satisfaction towards our service and products
Day to day reports of the sales to the district manager and discussing about the new idea’s which can help increasing the sale
Create Daily & weekly and sales reports for review by Office Senior Management
Front Line contact for all Customer Grievances
Visual merchandising and maintaining the stock
Compliance with company’s policy and procedures
Achievements: Awarded as a Star Manager for the month of August 2012
In recognition to my exceptional performance in sales and guest service.

Senior Counter Sales Executive

Danabhai Arcade Pvt Ltd

02.2004 - 08.2008

Worked with Danabhai Arcade Pvt Ltd, responsible for tallying of opening & closing stocks on daily basis
Follow up for stocks on approval & customer specific orders
Follow up with the service centre
Involved in weekly meetings for creative displays
Preparing of invoice & order forms
Achieving the given targets
Assisting in sales promotions
Achievements: Had played a key role in setting up Pallazzio’s new Outlet in Nagpur, Pune & Ahmedabad.

Summary

Overview

Work History

Territory Sales Officer

Showroom Manager

Store Manager

Showroom Manager

Gift Shop Manager

Senior Counter Sales Executive

Education

Bachelor in Commerce -

H.S.C -

S.S.C -

Skills

Computerknowledge

Mothertongue

Personal Information

Hobbies and Interests

Languages

Timeline

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