Summary
Overview
Work History
Education
Skills
Soft Skills
Timeline
Hi, I’m

Darshan Modi

New York,NY
Darshan Modi

Summary

Prudent Business Intelligence Analyst with 10+ years providing employers with valuable and actionable data to drive profit growth. Practiced at filtering information to find and highlight vital metrics and revelatory findings. Keen support business growth by leveraging intelligence assets to predict and reveal optimal business strategies & specializing in Business Analysis, Requirements Gathering, and Data Analysis. Skilled in translating user needs into precise system specifications, I excel in driving successful project outcomes. With a proven track record in managing large, complex datasets and leading teams of up to 20 professionals, I am adept at optimizing data-driven processes for enhanced business success. Relocating to the USA, I am eager to contribute my analytical and leadership skills to drive impactful outcomes.



Overview

18
years of professional experience

Work History

Royal Mail

Business Intelligence Analytical Manager /Senior Analyst
09.2020 - 10.2023

Job overview

  • Created and automated data visualizations to present insights and tell compelling stories.
  • Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
  • Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
  • Leveraged text, charts and graphs to communicate findings in understandable format.
  • Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
  • Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
  • Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
  • Managed key tasks and resources to achieve cost, schedule and strategic growth initiatives.
  • Interpreted business questions and collaborated with engineering teams to identify data sources.
  • Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Generated standard and custom reports to provide insights into business performance.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Designed and developed data pipelines to acquire, clean and process data.
  • Created dashboards to monitor and track key performance indicators.
  • Created data models to support decision-making processes.
  • Optimized data access and storage to improve performance of analytics systems.
  • Developed complex dashboard and reporting tools to track business performance metrics.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Developed and implemented data governance policies and procedures.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Developed and maintained data warehouses and data marts to support business operations.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Developed data mining algorithms to identify and classify patterns in data.
  • Developed intelligence-sharing dashboards, providing company-wide access to collected data.
  • Created data analysis tools to allow teams to query acquired information for unique details.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Liaised with DevOps team to integrate business intelligence assets into future development lifecycles.
  • Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
  • Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes.

Royal Mail

Lead Data Analyst
01.2012 - 11.2020

Job overview

  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Identified, analyzed and interpreted trends or patterns in complex data sets.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Utilized data visualization tools to effectively communicate business insights.
  • Used statistical methods to analyze data and generate useful business reports.
  • Documented effective and replicable methods for extracting data and organizing data sources.
  • Analyzed transactions to build logical business intelligence model for real-time reporting needs.
  • Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
  • Created and automated data visualizations to present insights and tell compelling stories.
  • Leveraged text, charts and graphs to communicate findings in understandable format.
  • Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
  • Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
  • Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Created dashboards to monitor and track key performance indicators.
  • Generated standard and custom reports to provide insights into business performance.
  • Developed complex dashboard and reporting tools to track business performance metrics.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Created data models to support decision-making processes.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Designed and developed data pipelines to acquire, clean and process data.
  • Optimized data access and storage to improve performance of analytics systems.

EDF Energy

Team Leader
07.2005 - 01.2012

Job overview

  • Initiated research, analyzed business operations, and problem solved operating inefficiencies, saved a combined 800 man-hours a month
  • Worked with clients and stakeholders to draft and document goals, encouraging transparent communication to meet 7% of deadlines
  • Effectively handle customer complaints via telephone, ensuring timely resolution and high customer satisfaction
  • Analyze and manage team performance reports using Microsoft Advanced Excel and SAP Business
  • Objects, implementing necessary changes for improvement
  • Lead and motivate the team to achieve challenging targets, while providing coaching, training, and conducting interviews for new staff recruitment.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Promoted high standards through personal example to help each member understand expected behavior's and standards.
  • Held weekly team meetings to inform team members on company news and updates.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

Gujarat University

Bachelor of Computer Science from Programming Languages
05.2003

University Overview

Grade - 88%, Database Management System Analysis & Design

Skills

  • Data Visualization
  • Analytical and Research Skills
  • Modeling:
  • Linear and logistic regression
  • Statistical Analysis
  • Data Mining
  • Project Management
  • Business Statistics
  • Advanced Excel Spreadsheet Functions
  • Visual Basic for Applications
  • System Optimization
  • BI Tool and System Design
  • Financial Modelling
  • Business Requirements
  • Price Testing and Analysis
  • Business Intelligence Testing

Soft Skills

  • Leadership
  • Communication
  • Problem Solving
  • Critical Thinking
  • Collaboration
  • Adaptability
  • Strategic Thinking
  • Creativity
  • Time Management
  • Stakeholder Management

Timeline

Business Intelligence Analytical Manager /Senior Analyst

Royal Mail
09.2020 - 10.2023

Lead Data Analyst

Royal Mail
01.2012 - 11.2020

Team Leader

EDF Energy
07.2005 - 01.2012

Gujarat University

Bachelor of Computer Science from Programming Languages
Darshan Modi