Darshan Patel
Kendall Park
Summary
Results-driven Business Analyst and Project Lead with 5+ years of experience in requirements gathering, data analysis, and business process improvement, supported by 9+ years of advanced Excel and PowerPoint expertise. Skilled in developing data-driven reports, dashboards, and executive-level presentations to support strategic decision-making. Proven ability to collaborate with cross-functional teams, manage stakeholder expectations, and translate business needs into technical solutions. Project Management experience in leading end-to-end project lifecycles and coordinating project management activities across Agile and structured frameworks. Adept at optimizing processes, improving operational efficiency, and delivering actionable insights through strong analytical, problem-solving, and communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Analyst - Enterprise Data Center
Morgan Stanley Project
06.2025 - 11.2025
- Designed and maintained Power BI dashboards and Excel-based reports to monitor data center performance, capacity utilization, and incident resolution trends, improving operational visibility.
- Created and delivered executive-level PowerPoint presentations with visual storytelling to communicate operational health, risk status, and strategic initiatives.
- Conducted spend analysis, supplier performance evaluations, and market research to support sourcing decisions and cost optimization initiatives.
- Developed dashboards and reports using Excel/Power BI to track procurement KPIs, contract status, purchase orders, and supplier performance metrics.
- Collaborated with procurement, finance, and legal teams to ensure compliance with contracts, SLAs, and regulatory requirements.
- Managed and updated Smartsheet project trackers for data center initiatives, achieving 98% on-time milestone completion across cross-functional teams.
- Applied SDLC methodologies to plan, execute, and monitor infrastructure projects, ensuring zero critical outages during upgrades and migrations.
- Oversaw vendor contract management, tracking, resolving performance issues, and contributing to annual cost savings of 12% through contract renegotiation.
- Coordinated with cross-functional teams and external vendors to align operations with business continuity and compliance requirements, passing all internal and external audits with no findings.
Business Analyst & Project Coordinator - Mission Critical Facilities
Union Bank of Switzerland (UBS)
09.2022 - 06.2025
- Collaborated with global Mission Critical Facilities (MCF) functional leads to support program development, project execution and operational improvements.
- Delivered data analytics and risk insights for Global Operations Controls and Risk & Controls teams, enabling proactive risk mitigation and informed decision-making.
- Developed and monitored action plans, project trackers and risk mitigation strategies, ensuring timely resolution of operational and strategic risks.
- Designed and maintained Excel dashboards, pivot tables, and data models, integrating outputs into PowerPoint presentations for executive-level reporting.
- Supported decision-making through trend analysis, KPI/KPC reporting, and performance metrics, influencing global planning and resource allocation.
- Facilitated global and regional meetings with site teams, analyzing reported data, identifying key insights, and addressing operational gaps while managing follow-up project actions.
- Compiled and presented data in compliance with ISO Audit standards, documenting post-audit actions and improvement plans and tracking audit related project deliverables.
- Partnered with IT teams on SharePoint development projects, contributing to requirements gathering and user acceptance testing.
- Supported project lifecycles from planning to completion, including schedule management, CAPEX/OPEX tracking and business reporting.
- Created business cases, training programs, and executive presentations for senior and regional leadership supporting project approvals and strategic planning.
- Organized Operational Management Forum meetings, presenting business achievements, forecasts, project milestones and strategic updates.
- Generated and distributed weekly, monthly, and quarterly reports for global MCF teams to track progress and performance.
- Led continuous improvement initiatives, streamlining reporting standards, digitizing processes, enhancing project governance efficiency and efficiency.
PMO Support Analyst - Toronto Pearson Airport
Doppelmayr Cable Car
04.2020 - 06.2022
- Supported project managers in planning and executing technical and operational initiatives, contributing to project scheduling, task coordination, risk tracking and status reporting.
- Gathered and analyzed business/technical requirements, conducted gap analysis, and delivered insights through Excel/Power BI dashboards and executive presentations.
- Evaluated equipment lifecycle and EOL assets, building business cases with ROI and cost-benefit analyses to guide capital planning and risk mitigation.
- Partnered with engineering and IT teams to translate requirements into deliverables and support end-to-end project lifecycle (SDLC/PLM).
- Facilitated cross-functional workshops and stakeholder meetings to streamline processes and align strategies with organizational goals.
- Prepared concise reports for senior management and regulatory bodies, simplifying complex data into actionable insights.
Maintenance Engineer - Toronto Pearson Airport
Doppelmayr Cable Car
06.2015 - 03.2020
- Performed preventive, corrective, and predictive maintenance on automated train systems, including mechanical, electrical, and control components.
- Troubleshot and repair Siemens PLCs, electrical circuits, and mechanical parts to ensure safe and efficient operations.
- Monitored system performance and SCADA alarms, diagnosing faults and implementing timely solutions to minimize downtime.
- Conducted routine inspections and nondestructive testing of tracks, piers, and structural components to maintain compliance with safety standards.
- Maintained accurate daily operational logs, maintenance records, and reports for airport authorities and internal teams.
- Collaborated with AOCC, operations staff, and passengers to coordinate communications and streamline issue resolution.
Education
Advanced Diploma - Mechanical Technician
Northern College
Canada01-2015
Bachelors - Mechanical Engineering
Pacific University
India01-2014
Skills
- Core Competencies: Business Process Analysis and Reengineering, Data Analytics and Visualization (Tableau, Advanced Excel, PowerPoint, Power BI), Risk and Compliance Management (GRMS), Project Management, Planning & Execution (Gantt chart), Requirements Gathering and Documentation Stakeholder Reporting, Agile and Waterfall Methodologies, SharePoint Development and Management
- Front-End Tools: MS Office (MS Word, MS Excel, MS PowerPoint, Power BI, MS Access, Outlook Express) MS Visio, MS Query, MS Project Jira, AutoCAD
- Project Management: Scope, Schedule and Budget Management, Risk Identification and Mitigation, Capacity Planning, Project Tracking, Critical Path Method (CPM), Change Request Management
- Business Skills: Business Definition Requirements, Global Financial analysis and reporting, Business Process Analysis and Re-engineering, Agile development methodologies, Global Compliance and Risk management, Stakeholder management
- Data Bases: Microsoft Access, MS-SQL Server
- Soft Skills: Adaptability and critical thinking, Negotiation and conflict resolution, Cross-Functional Team Leadership, Stakeholder management
Certification
- Project Management - PMP
- Python - University of Michigan
- Agile (Ongoing)
Timeline
Senior Analyst - Enterprise Data Center
Morgan Stanley Project
06.2025 - 11.2025
Business Analyst & Project Coordinator - Mission Critical Facilities
Union Bank of Switzerland (UBS)
09.2022 - 06.2025
PMO Support Analyst - Toronto Pearson Airport
Doppelmayr Cable Car
04.2020 - 06.2022
Maintenance Engineer - Toronto Pearson Airport
Doppelmayr Cable Car
06.2015 - 03.2020
Advanced Diploma - Mechanical Technician
Northern College
Bachelors - Mechanical Engineering
Pacific University
Position
Senior Business Analyst I Project Management Professional (PMP Certified)
Position
Senior Business Analyst | Project Management Professional (PMP Certified)