Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Darshana Butler

Las Vegas,Nevada

Summary

Dedicated and hardworking individual with a strong background in customer relations. Committed to delivering exceptional service and building positive relationships with clients. Efficiently communicates and resolves customer issues to ensure satisfaction and loyalty. Proficient in identifying customer needs and providing customized solutions, resulting in improved customer retention and revenue growth. Adept at working collaboratively in fast-paced environments, consistently surpassing performance targets. Mastery of learning new industries and acquiring new skills has been a cornerstone of the professional journey.

Overview

19
19
years of professional experience
1
1
Certification

Work History

General Machine Operator

At work Personnel
02.2024 - Current
  • Operating General Machinery creating various gift cards for various corporations. Helping business operate in multiple departments of the company involving manufacturing at different speeds servicing and inspecting of material. Using system to insert quantities of production on production floor hourly and daily reporting.

Unemployment Insurance Claims Specialist

AppleOne
03.2020 - 10.2022
  • Assigned to connecticut insurance payment line for individuals receiving or requiring information on eligibility for benefits after loss of job. Processing payments for qualified individuals and transferring restricted individuals to proper departments for details on what could or could not be done to collect benefits

Telephone Operating Interviewer

dynata
04.2021 - 01.2022
  • Telephone data collector for statistics by using questionnaire research for an multitude of Industries medical insurance, google, politics

Stock Receiving Associate

Bed bath and beyond
09.2008 - 02.2016
  • Merch stocker unloader and price tagger
  • Cashier customer service
  • Station if necessary
  • Buy online pickup in store and curb side delivery duties required

In Building Incoming Contact Representative

Sitel
10.2011 - 10.2013
  • Assigned to aaa roadside assistance an agent required to dispatch locate and identify proper course of actions for assisting callers
  • Callers have the right to safety information billing updates and status

Food Wait tress server

Chili's grill
03.2006 - 09.2008
  • Assist with running restaraunt by taking orders from guest inputting them in the system and serving them their food

Education

High School Diploma -

Butler Highschool
02.2004

Skills

  • General Machine Operator
  • Computer operations
  • Typing
  • Phone ettiquette
  • Word processing
  • Data input processing
  • Customer service analysis skills
  • Technical support
  • Live chat help desk support
  • Communication skills software
  • Outlook software
  • POS system
  • Quality Inspecting

Certification

  • Teeth-Whitening by use of general machine, 05/01/21, Glam of Beauty Academy
  • Butt Enhancement Technician (Non-Invasive process), 05/01/21, Glam of Beauty Academy
  • Lip Enhancement Technician (Non-Invasive procedure), 05/01/21, Glam of Beauty Academy
  • Certified Technician for Non-Invasive Fat Burning, 05/01/21, Glam of Beauty Academy
  • Licensed Nevada State WorkCard-GaurdCard

Personal Information

Title: Entry Level Professional

Timeline

General Machine Operator

At work Personnel
02.2024 - Current

Telephone Operating Interviewer

dynata
04.2021 - 01.2022

Unemployment Insurance Claims Specialist

AppleOne
03.2020 - 10.2022

In Building Incoming Contact Representative

Sitel
10.2011 - 10.2013

Stock Receiving Associate

Bed bath and beyond
09.2008 - 02.2016

Food Wait tress server

Chili's grill
03.2006 - 09.2008

High School Diploma -

Butler Highschool

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Darshana Butler