DARSHANA RAJKHOWA
Hermitage,TN
Summary
Customer oriented hotelier with a work experience of 3 years in the hotel Industry.Proven leadership skills with the ability to coordinate across departments,increasing communication and maximizing guest set and satisfaction.Track records of success in developing initiative to reduce cost,increase revenues and streamline operations. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Front Desk Agent (Trainee)
Gaylord Opryland Hotels and Convention Centre
Nashville, USA
09.2022 - Current
Front Desk Agent
Aman Resorts
Jaipur, India
02.2021 - 09.2022
Associate
Oberoi Grand Hotel
Kolkata, India
01.2021
Education
High School -
St Mary Higher Secondary School
05.2014
Tourism and Hospitality Management -
Institute of Advance Management ,India, Guwahati ,India | Bachelors in tourism and hotel management
History -
Handique Girls College ,Guwahati ,India, Bachelors in History
MBA - Hospitality Administration And Management
University of North America
Vienna, VASkills
- Customer Service
- Problem solving
- Multitasking
- Interpersonal communication
- Time management
- Teamwork
- Rooms Control
- Concierge
- Night auditing
Personal Information
- Date of Birth: 05/24/1995
- Nationality: Indian
References
- Narender Kumar, Amanbagh Hotels & Resorts, 615 568 9597, 615 889 1000
- Tyler Kautz, Gaylord Opryland Resort & Convention Centre, 615 889 1000
- Joy Labeef, Gaylord Opryland Resort & Convention Center
Timeline
Front Desk Agent (Trainee)
Gaylord Opryland Hotels and Convention Centre
09.2022 - Current
Front Desk Agent
Aman Resorts
02.2021 - 09.2022
Associate
Oberoi Grand Hotel
01.2021
High School -
St Mary Higher Secondary School
Tourism and Hospitality Management -
Institute of Advance Management ,India, Guwahati ,India | Bachelors in tourism and hotel management
History -
Handique Girls College ,Guwahati ,India, Bachelors in History
MBA - Hospitality Administration And Management
University of North America
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