Darshanie Dass
McDonald's
Clermont,FL
2027
years of professional experience
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Work History
Volunteer
- Prepared meals, managed medication reminders, and supported daily household routines.
- Provided companionship and emotional support while preserving client dignity and privacy.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Babysitting
- Supervised children's daily routines, maintaining safe and structured home environment.
- Prepared meals and snacks according to dietary needs and parent instructions.
- Organized age-appropriate activities to support learning, play, and engagement.
Volunteer
1 Year- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Hostess
- Greeted guests promptly and created welcoming first impression at front entrance.
- Managed waitlist and coordinated seating to balance dining room flow.
- Communicated with servers to maintain smooth table turnover and guest service.
Seasonal Worker
- Stocked merchandise, rotated inventory, and maintained organized sales floor displays.
- Assisted customers with product location, purchase decisions, and checkout support.
- Resolved routine customer concerns and escalated complex issues to supervisors.
Dietary Aide
- Delivered meals promptly while following resident preferences and portion guidelines.
- Assisted with kitchen cleanup, dishwashing, and restocking supplies for next service.
- Communicated diet changes and meal concerns to nursing and kitchen staff.
Manager
- Supervised daily restaurant operations, ensuring service standards, food safety, and cleanliness compliance.
- Scheduled crew shifts to align labor coverage with sales patterns and peak traffic periods.
- Trained team members on customer service, POS procedures, and operational policies.
Education
High School Diploma
- GPA: 3.6
- Flacon Friends Member
- United Nations Member
- HOSA Member
- Extracurricular Activities: Mentor for Disabled Teens
- Awarded Best Literacy
- Awarded Science
- Awarded The Anne Frank Humanitarian
Associate of Science - Nursing
Skills
Customer service
Time management
Attention to detail
Computer skills
Complex Problem-solving
Decision-making
Courteous and professional
Relationship building
Problem-solving
Microsoft outlook
word
and Excel
Training and mentoring
Team building and leadership
Timeline
Volunteer
Bayonet Point Hospital
01.2013 - 01.2014Read More
Volunteer
Family Members
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Babysitting
Families In The Community
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Hostess
Denny’s
2014 - 2017Read More
Seasonal Worker
Wal-Mart
2015 - 2015Read More
Dietary Aide
Bear Creek Nursing Center
2017 - 2018Read More
Manager
McDonald's
2018 - CurrentRead More
Fivay High School
High School Diploma
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Lake-Sumter State College
Associate of Science from Nursing
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