Darshanie Deokarran
New York,NY
Summary
A highly task-driven individual with a background in reception duties. Dedicated to providing proactive and friendly customer service that consistently exceeds expectations. Exceptional communication skills to effectively engage with diverse groups of individuals. Strong attention to detail for accurate and efficient data entry. Seeking an opportunity to leverage education and experience to immediately contribute value to an organization.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
UNIVERSAL DENTAL
05.2022 - Current
- Greet people as they come into the office
- Answer clients' questions
- Schedule appointments
- Take and process payments
- Perform administrative tasks (answer the phone, take messages, contact clients, file records, basic accounting, and more)
- Read forms, office supply catalogs and other documents
- Have fast, accurate data entry skills
- Use word processing, spreadsheet, scheduling and tracking software
- Have good interpersonal and organizational skills
- Work well with other people and on your own
Security Guard
JETWAY Security Guard JFK Airport
10.2021 - 05.2022
- Update directory information
- Resolve customer complaints or answer customers' questions regarding policies and procedures
- Checking id of everyone who goes in to aircraft and wand them
- Searching aircraft making sure someone did not leave something behind that is not supposed to be there
Front Desk Receptionist
Comfort Inn by Choice Hotels
02.2021 - 06.2021
- Calculate and quote charges for services
- Provide assistance for customers with special billing requests
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls
- Offer special assistance to persons such as those who are unable to dial or who are in emergency situations
- Update directory information
- Resolve customer complaints or answer customers' questions regarding policies and procedures
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules
Education
High School Diploma -
John Adams High School
New York, NY06.2021
Skills
- Front Desk
- Data Entry
- Phone Etiquette
- Computer Skills
- Cash Handling
- Time Management
- Customer service
- Dental receptionist
- Administrative experience
Organizational skills
- Appointment scheduling
- Office administration
- Conflict resolution
- Interpersonal communication
- Time management
- Problem solving
- Attention to detail
- Listening skills
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Full Professional
Timeline
Front Desk Receptionist
UNIVERSAL DENTAL
05.2022 - Current
Security Guard
JETWAY Security Guard JFK Airport
10.2021 - 05.2022
Front Desk Receptionist
Comfort Inn by Choice Hotels
02.2021 - 06.2021
High School Diploma -
John Adams High School
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