Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Also to bring extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Assistant
The Family Practice After Hours Clinic
10.2018 - Current
Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart
Ensure all related reports, labs and information is filled out and available in patients’ medical records prior to their appointment
Secures patient information and maintains patient confidence by completing and safeguarding medical records; keeping patient information confidential
Prepares treatment rooms for patient examinations; Assist physician and physician assistant in exam rooms
Disinfects, cleans treatment rooms following patient examinations; Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations
Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required; Properly disposes of contaminated supplies
Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
Draws blood, removes sutures, changes dressings
Prepares treatment rooms for patient examinations
Interviews patients to obtain their medical history
Records patient medical history, vital statistics, and test results in patient medical files
Performs routine screening tests, such as height and weight measurements and blood pressure checks
Performs other related duties as assigned or requested
The company reserves the right to add or change duties at any time.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant Manager
Total Foot Care
05.2017 - 10.2018
Escort Patient to exam rooms
Interview patients to obtain chief complaint
Set up procedures
Perform x-rays and development
Maintain sterile technique
Educate patients physician care instructions
Assist with wound care
Assist with applying and removal of casting
Schedule outpatient surgeries
Maintain stock supplies
Assist physician with minor in office procedures
Assure clinic is running smooth
Make sure clinical staff if staffed properly
Trained incoming employees
Assist with front office clerical duties.
Enhanced patient care by streamlining medical assistant tasks and improving daily workflow.
Reduced patient wait times by implementing efficient scheduling practices for medical assistants.
Increased clinic efficiency by training and mentoring new medical assistants on proper procedures and protocols.
Managed inventory, ensuring adequate supplies for smooth clinic operations and cost savings.
Boosted patient satisfaction by addressing concerns promptly and providing exceptional customer service.
Collaborated with physicians to develop effective patient care plans, resulting in improved patient outcomes.
Medical Assistant Program Instructor
Antonelli College
10.2015 - 05.2017
Improved student proficiency by implementing hands-on activities and real-world scenarios in the medical assistant program.
Reduced dropout rates by providing continuous support, guidance, and encouragement to struggling students.
Enhanced students'' critical thinking skills by incorporating problem-solving exercises and case studies into lesson plans.
Increased student satisfaction with course content by updating instructional materials to reflect current medical practices and industry trends.
Collaborated with fellow instructors to develop interdisciplinary learning opportunities for students in various healthcare programs.
Evaluated student performance using objective assessment methods, providing constructive feedback to facilitate improvement.
Established a positive classroom environment that promoted open communication, mutual respect, and active participation from all students.
Assisted administrators in the development of accreditation reports, demonstrating the effectiveness of the medical assistant program in meeting educational standards.
Contributed to faculty meetings regarding program improvements, offering valuable input based on classroom observations and student feedback.
Developed comprehensive exams that accurately assessed student knowledge while also preparing them for certification tests upon completion of the program.
Utilized guest speakers from various healthcare professions to provide diverse perspectives on industry topics during lectures and seminars.
Maintained accurate records of student progress and performance, ensuring compliance with regulatory requirements while providing valuable data for program evaluation purposes.
Supervised students when administering medications to maintain patient safety.
Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
Distributed course syllabus and communicated course standards and learning objectives to students.
Implemented new educational techniques to boost student comprehension while reducing learning time.
Assigned students to patients based on students' learning objectives and patient needs.
Medical Assistant
Inland Family Practice Center
05.2013 - 09.2015
Obtained Medical histories
Obtained patient vitals and anthropometric vitals
Explained treatment procedures to patients
Prepared patients for examination
Assisted the physician during exams
Collected and preparing laboratory specimens
Performed basic laboratory tests
Instructed patients about medication and special diets
Prepared and administered medications as directed by a physician
Authorized prescription refills as directed
Electrocardiograms
Administered Injections
Operated RCM (revenue cycle management) daily
Assigned employee schedule
Assigned job location
Satisfied invoices
EHR implementation leader
Educated physician’s on daily operation
Managed Clinical operations
Carried out employee disciplinary actions per handbook
Trained employees on HIPPA.
Medical Assistant
Southern Star Medical Group
08.2012 - 05.2013
Checked patients in/out
Collect co-payments/co-insurance
Verified patients insurance via web
Obtained prior authorizations for medications and testing
Escorted patients to exam rooms
Administered injections
Performed spirometry test
Authorized prescription refill with provider consent
Obtained and prepared laboratory specimens.
Medical Assistant
Jackson Cardiology Associates
09.2011 - 06.2012
Escorted patients to exam room
Measured and records patients’ vital signs
Performed EKG
Placed holter/event monitors on patients (24/48h)
Authorized prescription refills
Assisted physicians in any manner needed
Registered patients for telemetry/event monitors.
Medical Records Clerk
Sterling Medical Corporation
08.2009 - 07.2011
Maintained soldiers medical records according to their health screenings
Maintained soldiers immunizations records
Pre-screened soldiers health for mobilization and demobilization
Entered physicians orders into system
Assigned employee work locations
Made sure workflow was satisfied according to U.S
Army rules/regulations.
Medical Assistant
Southern Neuroscience Center
12.2008 - 07.2009
Obtained patients vital signs
Collected blood specimen
Assisted Physicians with administering trigger point injections
Administered Injections
Authorized Prescriptions for patients
Authorized Prescription
Made referral appointments according to patients diagnosis
Obtained prior authorizations for patients prescriptions
Collected payments for patients visit.
Certified Pharmacy Technician
Fred’s Pharmacy
08.2003 - 12.2008
Filled prescriptions according to order
Maintained drug inventory
Assisted customers with other the counter medications
Processed patient medications with insurance
Assisted pharmacist in any manner needed
Completed employee schedules.
Education
Associates Degree in Applied Science Medical Assistant/Phlebotomy -
Antonelli College
Hattiesburg, MS
12.2008
Certificate of Proficiency in Office Systems Technology -
Copiah Lincoln Community College
Magee, MS
05.2006
Skills
Inventory Management
Patient-focused care
Procedure Assistance
Patient Scheduling
Medical Terminology
Indirect Patient Care
Phlebotomy
HIPAA Compliance
Data Entry
Patient Flow Management
Complex Problem-Solving
Patient Assessments
Patient Care Coordination
Medical Procedures
EMR / EHR
Trustworthy companion
First Aid
Sterile technique
Medical Office Management
Patient Management
Specimens collection and processing
Appointment Setting
Diagnostic Testing Assistance
Medical Equipment Operation
Medical supply inventory
Laboratory Specimen Collection
Certification
CCMA - Certified Clinical Medical Assistant
Hall of Fame 2008 Antonelli College
Chosen as the most outstanding student for class of December 2008
Timeline
Medical Assistant
The Family Practice After Hours Clinic
10.2018 - Current
Medical Assistant Manager
Total Foot Care
05.2017 - 10.2018
Medical Assistant Program Instructor
Antonelli College
10.2015 - 05.2017
Medical Assistant
Inland Family Practice Center
05.2013 - 09.2015
Medical Assistant
Southern Star Medical Group
08.2012 - 05.2013
Medical Assistant
Jackson Cardiology Associates
09.2011 - 06.2012
Medical Records Clerk
Sterling Medical Corporation
08.2009 - 07.2011
Medical Assistant
Southern Neuroscience Center
12.2008 - 07.2009
Certified Pharmacy Technician
Fred’s Pharmacy
08.2003 - 12.2008
Associates Degree in Applied Science Medical Assistant/Phlebotomy -
Antonelli College
Certificate of Proficiency in Office Systems Technology -
Copiah Lincoln Community College
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