Darshawn Witt

• Oversaw daily operations to ensure efficient service and product quality.
• Trained and mentored team members on operational procedures and customer service standards.
• Implemented inventory control measures to reduce waste and optimize stock levels.
• Developed schedules to align staffing with peak business hours, enhancing productivity.
• Managed and motivated employees to be productive and engaged in work.
• Monitored performance metrics to identify areas for improvement in service delivery.
• Collaborated with cross-functional teams to streamline processes and enhance workflow efficiency.
• Led initiatives to improve customer satisfaction through feedback analysis and staff training.
• Ensured compliance with health and safety regulations, fostering a safe working environment.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Improved safety procedures to create safe working conditions for workers.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Improved marketing to attract new customers and promote business.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Developed detailed plans based on broad guidance and direction.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Defined clear targets and objectives and communicated to other team members.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
• Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.

Krystals on Western Avenue was just a team member worked hard every day and little Caesars on Western Avenue was a manager