Java
Darshil Patel
Center Director
Parlin,NJ
Summary
Experienced Center Director/Manager with over 8 years of experience in Learning Center / Retail. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
Languages
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Center Director
CODENINJAS
Piscataway And South Brunswick, NJ
01.2020 - Current
- Kept facility in compliance with all applicable standards and laws.
- Developed and implemented emergency response plans for disasters, security issues and injuries.
- Recruited and developed solid team of professionals to care for up to 55 children each day.
- Cultivated and strengthened relationships with children and families.
- Trained new employees on proper protocols and customer service standards.
- Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
Bonner Leader
Bonner Leader Program
Edison, NJ
09.2019 - 07.2020
- Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
- Assisted with special events or programs.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Engaged in community outreach to aid program mission centered on community support and enrichment.
Assistant Manager
7 Eleven Store
East Brunswick, NJ
02.2013 - 12.2019
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Education
No Degree - Computer Science
Middlesex County College
Edison, NJ 01.2019 - 07.2020
Bachelor of Science - Computer Science
Wilmington University
New Castle, DE 01.2020 - 09.2021
Skills
Team Building
undefinedSoftware
Python
HTML/CSS
ZOHO CRM
MailChimp
Homebase
Microsoft 365
Knowledge in Active Directory
Learning AWS
Timeline
Bachelor of Science - Computer Science
Wilmington University
01.2020 - 09.2021
Center Director
CODENINJAS
01.2020 - Current
Bonner Leader
Bonner Leader Program
09.2019 - 07.2020
No Degree - Computer Science
Middlesex County College
01.2019 - 07.2020
Assistant Manager
7 Eleven Store
02.2013 - 12.2019
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