Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Dartagnan Taylor

Berlin,NH

Summary

Dynamic professional with extensive experience at Walmart, skilled in store layout planning and efficient space utilization. Proven ability to enhance customer satisfaction through effective teamwork and problem-solving. Recognized for optimizing inventory management and achieving project deadlines, while maintaining a strong focus on safety and professionalism in all tasks.

Developed skills in energy-conscious environment focused on efficiency and sustainability. Excel in insulation techniques and HVAC systems, as well as installing weather-stripping and caulking. Seeking to transition into new field where these skills can contribute to impactful and resource-efficient solutions.

Developed skills in team leadership and customer service in fast-paced retail environment. Demonstrates strengths in inventory control and conflict resolution, ensuring smooth operations and customer satisfaction. Seeking to transition into new field, leveraging these transferable skills to contribute effectively in new role.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Overnight Remodel Associate

Walmart,inc
07.2025 - 09.2025
  • Assisted in product restocking and inventory management during overnight shifts.
  • Learned safety protocols and proper use of tools for efficient remodeling tasks.
  • Supported team members in executing store layout changes in line with company standards.
  • Participated in training sessions to enhance knowledge of remodeling techniques and procedures.
  • Reorganize and move gondolas across the store
  • Collaborated with coworkers to complete assigned projects within designated timeframes.
  • Increased store efficiency by rearranging merchandise and adjusting shelving according to planograms.
  • Enhanced customer experience by ensuring timely completion of assigned remodel projects.

Weatherization Technician

Tri-County Community Action Program
08.2024 - 07.2025
  • Installed weatherization materials to improve energy efficiency in residential properties.
  • Conducted thorough assessments of homes for insulation needs and air leakage issues.
  • Utilized tools such as blower doors and thermal imaging cameras to identify energy loss areas.
  • Assisted in educating homeowners on energy-saving practices and benefits of weatherization services.
  • Collaborated with team members to ensure compliance with safety standards during installations.
  • Adapted quickly to new techniques and technologies for effective weatherization solutions.
  • Optimized heating systems performance by cleaning furnaces, replacing filters, and calibrating thermostats during routine maintenance visits.
  • Installed insulation and air sealing materials to reduce energy costs for homeowners.
  • Conducted post-weatherization inspections to verify that improvements met or exceeded industry standards.
  • Adhered strictly to OSHA safety guidelines, resulting in no accidents or injuries during my tenure.
  • Worked with a team to complete large-scale weatherization projects within tight deadlines.
  • Reduced draftiness in homes by repairing or replacing windows, doors, and other sources of air leakage.
  • Performed moisture control measures like installing vapor barriers and ventilation systems preventing mold growth and structural damage.
  • Worked closely with subcontractors like electricians, plumbers, carpenters for successful project completion.
  • Determined air leakage amount in buildings using blower door machine.
  • Checked air ducts and ventilation openings for proper seals to increase both cooling and heating efficiency.

Lead Key Holder

Dollar General Store
09.2023 - 03.2024
  • Supervised opening and closing procedures to ensure store security and compliance.
  • Trained and mentored new associates on customer service protocols and operational procedures.
  • Managed inventory levels through effective stock replenishment processes and organization.
  • Enhanced customer experience by resolving inquiries and providing product knowledge support.
  • Monitored cash handling procedures to maintain accuracy during transactions and deposits.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
  • Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
  • Collaborated with management to develop promotional strategies that increased store traffic and sales revenue.
  • Assisted in training new key holders, ensuring they were well-versed in company policies and procedures.
  • Streamlined store operations by creating efficient processes for daily tasks such as opening/closing procedures and cash handling practices.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Marked-down clearance items and relocated merchandise to proper store areas.

Sales Associate

Verizon, Wireless Zone
05.2022 - 04.2023
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained product displays and ensured inventory was well-stocked and organized.
  • Collaborated with team members to achieve daily sales targets and improve service quality.
  • Provided product knowledge and recommendations to customers, fostering trust and loyalty.
  • Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
  • Participated in training sessions to develop skills in sales techniques and customer engagement.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

High School Diploma -

Portsmouth High School
Portsmouth, NH
06-2019

Skills

  • Store layout planning
  • Shelf stocking
  • Heavy lifting
  • Workload balancing
  • Deadline management
  • Fixture installation
  • Merchandise organization
  • Cross-functional teamwork
  • Efficient space utilization
  • Planogram execution
  • Hand tool proficiency
  • Heavy equipment operation
  • Framing
  • Window replacement
  • Drywall installation
  • Door installation
  • Ventilation systems
  • Teamwork and collaboration
  • Punctuality
  • Multitasking Abilities
  • Hand and power tool operation
  • Relationship building
  • Team building
  • Task prioritization
  • Mechanical troubleshooting
  • Physical agility and coordination
  • Insulation installation
  • Problem-solving aptitude
  • Written communication
  • Time management abilities
  • Skilled with ladders and scaffolds
  • Professionalism
  • Goal setting
  • Analytical thinking

Certification

  • OSHA Construction 30-Hour Training - 2025

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Overnight Remodel Associate

Walmart,inc
07.2025 - 09.2025

Weatherization Technician

Tri-County Community Action Program
08.2024 - 07.2025

Lead Key Holder

Dollar General Store
09.2023 - 03.2024

Sales Associate

Verizon, Wireless Zone
05.2022 - 04.2023

High School Diploma -

Portsmouth High School

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