Dartangyala White
Atlanta,US
Summary
Sales Training Manager with expertise in creating engaging training programs and optimizing sales strategies to improve team performance. Skilled in developing data-driven coaching techniques that align with company objectives and foster continuous learning. Known for adaptability, problem-solving, and leadership to drive success in sales environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Training Manager
North American Senior Benefits
02.2023 - Current
- Delivered personalized insurance services to support long-term fiscal goals.
- Developed comprehensive financial strategies and investment portfolios.
- Aligned client guidance with long-term wealth management objectives while cultivating trust.
- Developed data-centric insurance recommendations by interpreting market trends alongside client profiles.
- Led client workshops to clarify complicated life insurance concepts.
- Reduced processing times while ensuring accuracy in risk assessment documentation.
- Ensured adherence to regulations by precisely recording all client interactions and policy changes.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Conducted weekly sales team meetings to review progress toward sales goals and discuss emerging opportunities.
- Built strategic relationships with local industry partners and attended annual conference.
Sales Training Manager
Greystar
Atlanta
01.2016 - 03.2023
- Executed marketing strategies that surpassed sales goals.
- Conducted targeted follow-ups that significantly boosted conversion rates.
- Acquired skills necessary for effective team training and optimal business practices.
- Facilitated structured training sessions aimed at enhancing skills in customer engagement and sales conversion techniques.
- Conducted one-on-one and group coaching sessions to boost sales strategies.
- Cut leasing documentation errors by 30%, allowing agents to prioritize building client relationships.
- Executed data-driven market research to boost revenue growth by 12% year-over-year.
- Targeted follow-up sessions contributing to a 20% faster agent onboarding.
- Boosted property reputation by 15%.
- Managed departmental budget allocation and ensured resource efficiency
Lead Teller
Wells Fargo
Atlanta
05.2012 - 02.2017
- I improved customer satisfaction by providing tailored solutions and optimizing cash management processes
- I led team efforts to meet goals, enhancing productivity and morale
- By analyzing customer financial needs and using data-driven strategies, I boosted sales conversions and consistently met sales targets
- Mentored team members to excel in customer service and streamlined cash management processes to ensure accuracy
- This hands-on leadership experience equips me to train and develop high-performing sales teams
- Mentored Team Members: Trained and mentored new tellers on customer engagement techniques, cash management, and sales cross-selling strategies, boosting customer satisfaction scores by 15%
- Improved Sales Conversions: Implemented targeted coaching on upselling and personalized customer service, leading to a 12% increase in sales conversion rates
- Optimized Operational Processes: Streamlined cash handling procedures that reduced discrepancies by 20% and ensured a 100% accuracy rate in deposits and withdrawals
- Fostered a Culture of Excellence: Led team meetings and training sessions that improved operational efficiency by 20% while reinforcing a commitment to exceptional customer service.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
New Hampshire, OH03-2027
Bachelor of Science - Psychology
Clark Atlanta University
Atlanta, Georgia03-2015
Skills
- Objection Handling Training
- Curriculum Development
- Data-Driven Coaching Analysis
- Analytical Tools Utilization
- Investment planning
- Account performance reviews
- New hire onboarding
- Salesforce software
- Training program design
- Territory management
- Team Leader
- Performance Improvement
- Strategic Planning
- CRM Software
- Communication Skills
- Project budgeting
- Market research
- Business consulting
Certification
- Life Insurance Agent
- Health Insurance Agent
Timeline
Sales Training Manager
North American Senior Benefits
02.2023 - Current
Sales Training Manager
Greystar
01.2016 - 03.2023
Lead Teller
Wells Fargo
05.2012 - 02.2017
Bachelor of Science - Computer Science
Southern New Hampshire University
Bachelor of Science - Psychology
Clark Atlanta University
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