Dartanya Lott
Winter Haven,FL
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations.
Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Grubhub
Winter Haven, FL
06.2020 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Monitored fuel level throughout shift and refueled when necessary.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Checked tires for proper inflation before leaving on each route.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Debris Monitor
Charles Crouch
Arcadia, Florida
11.2022 - 05.2023
- Monitored debris removal activities to ensure compliance with safety regulations.
- Assessed and documented project site conditions prior to commencement of the work.
- Inspected equipment used for debris removal operations.
- Communicated with supervisors regarding any potential hazards or risks associated with the job sites.
- Prepared daily reports on progress of debris removal projects.
- Conducted regular inspections of vehicles, tools and other equipment used in debris removal operations.
- Ensured that all necessary permits were obtained before beginning each project.
- Coordinated with contractors and subcontractors to ensure efficient completion of tasks.
- Maintained records of waste material collected from job sites for disposal purposes.
- Recorded data related to weather conditions at job sites as part of the debris monitoring process.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Education
High School Diploma -
Lakeland Senior High School
Lakeland, FL04-2011
Skills
- GPS Navigation
- Cargo Handling
- Quality Assurance
- Goods Transport
- Dispatch Communication
- DOT Compliance
Timeline
Debris Monitor
Charles Crouch
11.2022 - 05.2023
Delivery Driver
Grubhub
06.2020 - Current
High School Diploma -
Lakeland Senior High School