Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

D’Artonio Reveley

Jacksonville,FL

Summary

Results-driven manager with a history of success operating medium to large-size organizations, integrating customer-centric strategies while delivering strategic plans that maximize business goals. Reputation for elevating organizations and teams into top-level producers in technology sales. Maximized existing customer understanding of digital capabilities through translation of technical terms to plain language. Performed professional market research to determine the target market, sales opportunities, market conditions, industry trends, and competition. Orchestrated sales strategies, product promotion, and visual merchandising skills to influence store performance. Engaged in staff recruitment, onboarding, coaching, and training. Communicates objectives and visions clearly to the leadership team on trends, inventory management, shopping patterns, pricing, and promotional strategies.

Overview

14
years of professional experience
1
Certification

Work History

Vystar

Member Service Representative
05.2024 - Current

Job overview

  • Utilized problem-solving skills to address customer complaints.
  • Improved customer satisfaction by actively listening to concerns and providing prompt resolutions.
  • Provided comprehensive product knowledge to address customer questions confidently and accurately.
  • Managed high-pressure situations calmly, prioritizing tasks effectively while maintaining a professional demeanor.
  • Adapted communication style according to diverse clientele needs, ensuring clarity and understanding during each interaction effectively.
  • Supported the implementation of new CRM software, streamlining processes for faster resolution times.
  • Managed high levels of call flow and responded to technical support needs.
  • Diagnosed and troubleshot hardware, software and network issues.

Lowes

Assistant Store Manager
10.2022 - 05.2024

Job overview

  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Walmart

Merchandising Assistant Store Manager
01.2020 - 10.2022

Job overview

  • Led and developed team effectively by teaching, training, and actively listening to associates
  • Toured stores and provided feedback on placing 10,000 pieces of freight daily
  • Drove the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements
  • Managed and assisted in budgeting, forecasting, and controlling expenses in designated business areas to confirm they are indexed to sale
  • Managed with vision and purpose, clearly communicating, giving direction, and validating results
  • Supported plans and initiatives to meet customer and business need

Best Buy

Geek Squad Supervisor/Team Lead
06.2011 - 07.2019

Job overview

  • Maximized revenue through cross-functional collaboration with sales, marketing, and operations
  • Analyzed changes in product demand and recommended modifications in product mix and availability
  • Built and fostered highly talented teams via effective recruitment, onboarding, and training
  • Created new-hire and regular staff manuals for departmental standards, protocols, and policies
  • Integrated cost-effective strategies to increase efficiencies, eliminate waste and reduce shrink

Education

Watkins Mill High
Gaithersburg, MD

High School Diploma
08.2008

University Overview

Skills

  • Team Coaching, and Mentoring
  • Business Relationship Management
  • Product Marketing
  • Change Management
  • Strategy, Execution & Leadership
  • Market Research & Competitor Analysis
  • Store Operations Management
  • Account Management
  • Strategic Planning/Analysis

  • Recruiting and Staffing
  • Forecasting & Strategic Planning
  • Business Process Improvement
  • Multi-level Communication across all levels of organizations

Certification

  • Certificate – CompTIA Security +
  • Certificate – Medical Billing, Coding, and Office Support

Timeline

Member Service Representative
Vystar
05.2024 - Current
Assistant Store Manager
Lowes
10.2022 - 05.2024
Merchandising Assistant Store Manager
Walmart
01.2020 - 10.2022
Geek Squad Supervisor/Team Lead
Best Buy
06.2011 - 07.2019
Watkins Mill High
High School Diploma
D’Artonio Reveley