Courage, gratitude and appreciation is what makes my customer service the most kind, enthusiastic about learning more and new things.
I also like pets.
HABLO ESPAÑOL.
Overview
3
3
years of professional experience
Work History
Driver
Brooks Transportation
Greenfield, IN
07.2024 - 08.2024
Delivered packages to customers in a timely and efficient manner.
Checked loads to ensure that cargo was secure and distributed evenly.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
Food and Beverage Attendant
World Center Marriott
Orlando, FL
10.2023 - 02.2024
Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
Responded quickly to customer complaints or special requests in a professional manner.
Maintained a positive attitude towards coworkers and customers at all times.
Kept bar areas stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Lead Busser
HHS
Kissimmee, FL
06.2022 - 08.2023
Informed guests about daily specials and menu changes;.
Supervised team of bussers to ensure efficient and effective service;.
Ensured cleanliness of restaurant, including tables, chairs, floors, windows and other surfaces;.
Assisted servers in providing outstanding customer service;.
Delivered food items from kitchen to dining room table;.
Wiped down tables after each seating to prepare for next customers;.
Provided assistance to wait staff during peak periods of business activity;.
OPERADORA
TITO’S PIZZA
05.2021 - 06.2021
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Adhered to food safety standards when storing and preparing foods.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Ordered supplies as needed for the kitchen.
Checked quality of ingredients before use in order to ensure freshness.
Education
BACHILLER - MENCIÓN CIENCIAS
UNIDAD EDUCATIVA: PRIVADA LIC YUNAIRA MANAZANO
07.2018
. -
UEP. LIC. YUNAIRA MANZANO
07.2012
Law (Pre-Law)
UNIVERSIDAD RAFAEL BELLOSO CHACIN
Maracaibo, Zulia. Venezuela
Skills
Equipment Operation
Daily logging
Business Management
Customer Service
Staff Development
Confidentiality understanding
Flexible Schedule
Valid Driver's License
Relationship Building
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Driver
Brooks Transportation
07.2024 - 08.2024
Food and Beverage Attendant
World Center Marriott
10.2023 - 02.2024
Lead Busser
HHS
06.2022 - 08.2023
OPERADORA
TITO’S PIZZA
05.2021 - 06.2021
BACHILLER - MENCIÓN CIENCIAS
UNIDAD EDUCATIVA: PRIVADA LIC YUNAIRA MANAZANO
. -
UEP. LIC. YUNAIRA MANZANO
Law (Pre-Law)
UNIVERSIDAD RAFAEL BELLOSO CHACIN
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