Darwin Batista
West Palm Beach,FL
Summary
Experienced Server with solid background in food service. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Enthusiastic Bartender experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Waiter
Eatarry
Tarrytown, NY
05.2017 - 11.2023
- Responsible for interacting with the guests and ensuring they have an excellent dining experience
- Responsible for positive guest interactions while serving guests in a friendly, timely manner
- Order Processing and Delivery: Enter food and beverage orders accurately into the point-of-sale (POS) system
- Coordinate with the kitchen and bar staff to ensure timely preparation and delivery of orders
- Serve food and beverages promptly and accurately, ensuring proper presentation and adherence to quality standards
- Monitor tables and promptly clear dishes and glassware to maintain a clean and organized dining area
- Prepare and deliver the check accurately, process payments, and return change promptly
- Communicate guest preferences, allergies, or any other relevant information to team members to ensure excellent service
- Collaborate with the kitchen staff to ensure food quality, accuracy, and timely delivery
- Adhere to all health and safety regulations, including proper food handling and storage procedures
- Maintain cleanliness and organization in work areas, including dining tables, service stations, and restrooms
- Follow all company policies and procedures, including dress code, attendance, and punctuality
- Worked overtime shifts during busy periods
- Make Hot And cold drinks for customers Coffee, Cappuccino, flat White, etc)
- Unboxed new merchandise.
Server/Bartender
Tarry Tavern
Tarrytown, NY
09.2016 - 11.2023
- Apportioned and served food to facility residents, employees, or patrons
- Serve to the tables taking orders
- Prepare and bring the Cocktails and Beverage to the Table
- Cleaned and prepared various foods for serving
- Cleaned bars, work areas, and tables
- Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
- Kept drink stations clean and ready for service
- Loaded dishwashers and hand-washed items such as pots, pans, knives
- Placed food servings on plates and trays according to orders or instructions
- Prepared and served hot and cold beverages
- Ensured consistent high quality of plate presentation
- Provided guests with menus
- Removed trays and stacked dishes for return to kitchen.
Bartender/Server
LA CATRINA
Manhattan, NY
06.2021 - 11.2022
- Responsible for making, mixing, pouring and/or creating frozen margaritas, alcoholic and nonalcoholic beverages to the guests of the bar and restaurant
- Providing prompt and friendly service, stocking and maintaining a clean and orderly bar area
- KEY RESPONSIBILITIES: Present menu, answer questions, and make suggestions to guests as necessary
- Offering and suggestive beverage items
- Take guest drink orders from patrons seated at the bar or from servers
- Input orders into the POS system
- Prepare guests drinks as ordered
- Slice fruit for garnishing drinks
- Clean bar and arrange glassware/plasticware for an attractive bar display
- Prepare bill and accept payment
- Clear or reset bar after each guest leaves
- Thank guests and kindly invite them back for a future drinking experience
- Serving as barback; filling machines and cleaning of the entire bar (occasionally).
Server/Waiter
Mamajuana Café Bronx
Bronx, NY
01.2018 - 10.2018
- Greet customers warmly and provide a welcoming atmosphere
- Assist guests with menu selections, providing recommendations and answering any questions
- Take accurate orders and ensure special requests or dietary restrictions are noted and communicated to the kitchen staff
- Anticipate guests' needs and provide prompt and attentive service throughout their dining experience
- Address any customer concerns or complaints professionally and promptly, seeking assistance from the manager if necessary
- Enter food and beverage orders accurately into the point-of-sale (POS) system
- Coordinate with the kitchen and bar staff to ensure timely preparation and delivery of orders
- Serve food and beverages promptly and accurately, ensuring proper presentation and adherence to quality standards
- Monitor tables and promptly clear dishes and glassware to maintain a clean and organized dining area
- Prepare and deliver the check accurately, process payments, and return change promptly
- Work closely with other waitstaff, hosts/hostesses, kitchen staff, and management to ensure smooth and efficient service
- Communicate guest preferences, allergies, or any other relevant information to team members to ensure excellent service
- Collaborate with the kitchen staff to ensure food quality, accuracy, and timely delivery
- Compliance and Safety: Adhere to all health and safety regulations, including proper food handling and storage procedures
- Maintain cleanliness and organization in work areas, including dining tables, service stations, and restrooms
- Follow all company policies and procedures, including dress code, attendance, and punctuality.
Education
High School Diploma -
Aquino Santo Thomas de Aquino
Skills
- Bartending
- Reliability
- Food service: Customer situations
- Beverage Preparation
- Safe Food Handling
- Supply Restocking
- Order Management
- Food Running
- Table Bussing
- Table Setting
- POS Operation
- Dining Customer Service
- Buffet Setup and Takedown
- Food Station Setup
- Service Prioritization
- Sales Expertise
- Menu Knowledge
- Relationship Management
- Guest Seating
- Liquor, Wine, and Food Service
- Cash Handling
Certification
- CASH (10+ years)
- CASH HANDLING (10+ years)
- OF SALE (10+ years)
- POINT OF SALE (5 years)
- POS (5 years)
- Serving Experience (6 years)
- Busser (7 years)
- Food Handling (7 years)
- Food safety
- Bartending (3 years)
- Coffee Experience
References
Gilberto Silva, Manager, Tarry Tavern, (914) 312-5502, goodbite@gmail.com
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Bartender/Server
LA CATRINA
06.2021 - 11.2022
Server/Waiter
Mamajuana Café Bronx
01.2018 - 10.2018
Server/Waiter
Eatarry
05.2017 - 11.2023
Server/Bartender
Tarry Tavern
09.2016 - 11.2023
High School Diploma -
Aquino Santo Thomas de Aquino