Darwin C. Osgood
Miami,USA
Summary
Dynamic and results-driven SaaS and Human Capital Management Sales Representative with a proven track record in relationship building, partnership cultivation, and account retention. Adept at driving revenue growth through strategic market penetration and trust-based client interactions. Recognized for a disciplined approach and resourcefulness in account development, leveraging bilingual fluency in Spanish to enhance communication and expand market reach. Committed to delivering exceptional value and fostering long-term client relationships that contribute to organizational success.
Overview
22
22
years of professional experience
Work History
ENTERPRISE SALES EXECUTIVE
Paycor
Miami, FL
03.2023 - Current
- Executed strategic sales processes for SaaS solutions to enhance client acquisition and retention.
- Managed first 2 First Time Client meetings weekly, more than 10 Partner meetings weekly and 1 deal into process every week.
- Cultivated relationships with clients to identify needs and drive product adoption.
- Developed and executed strategic sales plans to achieve revenue growth targets.
- Led cross-functional teams in implementing solutions to enhance client satisfaction and retention.
- Analyzed market trends to inform sales strategies and identify new business opportunities.
- Conducted product demonstrations to educate clients on solutions and features.
- Collaborated with cross-functional teams to enhance client onboarding experience.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company's reputation as a trusted partner in their respective industries.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
- Orchestrated client events and webinars to educate prospects on product offerings and industry trends, generating leads and building brand awareness.
- Delivered compelling product demonstrations, clearly articulating features and benefits tailored to each prospect's business needs.
- Guided clients through buying process, from initial contact to post-sale support, ensuring smooth and positive experience.
- Facilitated resolution of client issues by acting as liaison between customer service and technical teams.
- Fostered long-lasting relationships with major clients to secure repeat business and referrals.
- Developed, maintained and utilized diverse client base.
- Increased partner sales by developing and maintaining strong relationships with key business partners.
- Established a robust pipeline of potential partners through diligent prospecting efforts, ultimately driving organizational growth.
- Developed customized sales presentations tailored to individual partner needs, resulting in higher close rates.
- Managed the end-to-end sales cycle, from lead generation to closing deals, ensuring timely delivery and exceptional service quality.
REGIONAL SALES EXECUTIVE
HealthJoy
Miami, FL
03.2022 - 03.2023
- Developed and grew Broker partner relationships across the Florida region to incorporate HealthJoy into their employee benefit offering.
- Delivered sales presentations to clients on site and virtually.
- Executed strong prospecting, negotiation, and closing skills to effectively meet sales goals and build solid channel partner and client relationships.
- Collaborated with all and departments within the company.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
HCM ACCOUNT EXECUTIVE
Paylocity
Miami, FL
01.2020 - 01.2022
- Determined prospective customers' needs for Human capital Management that included Payroll, Human Resources, Time management and more, then presented Paylocity services to meet those needs for our major clients 50-500 employees.
- Prepared and presented proposals and provided appropriate follow-up through the sales process.
- Completed and obtained documentation required for the conversion of data from their previous payroll provider to the Paylocity system. Worked directly with internal departments to ensure the client had a smooth transition to their new payroll provider.
- Using initiative, developed prospects through cold calling, referrals, professional and personal contacts, and other sources.
- Cultivated strong client relationships through regular engagement and personalized service strategies.
- Developed tailored proposals that addressed client needs and drove business growth.
BROKER DISTRICT MANAGER
BenefitMall
Miami, FL
01.2014 - 01.2020
- Established new accounts, and serviced existing clients through a well-planned daily, weekly, and quarterly business plan.
- Called on existing and potential sales networks (e.g., accounting professionals, brokers, prospects, bankers, leads groups, et al.) to develop partnerships and establish leads.
- Sold BenefitMall's payroll and subsidiary services through a tailored and consultative presentation directed toward individuals and groups while responding to questions and influencing results.
- Worked together with the Broker Regional sales Executive team to grow both our book of business on the payroll and General Agency side.
- Prepared paperwork for submission to new accounts department while also working with them to ensure proper on-boarding of clients onto the BenefitMall system.
SALES DIRECTOR
South Florida Payroll Services Inc.
Miami, FL
01.2007 - 01.2015
- Grew business from South Florida start-up; was hired as inside sales manager and telemarketer on a one-year probation in developing leads and business deals for the outside agents. However, promoted in 45 days to outside sales, surpassing the set quota in the first month in the field; top sales agent at year end, producing company revenue from $0 to $100K within a six-month period. Landed the first and largest multi-location franchise contract with Hollywood Tans from South Florida through Philadelphia.
- Fundamental development of strong referral sources and partnerships with banks, accountants, CPA's, worker's compensation agents, health insurance brokers, et al. through aggressive networking to benefit and create the organization of new company and name in the Florida region.
- Joined one of the largest networking groups of Business Networking International, (Doral BNI) while launching and promoting new chapters receiving 20% of business from my chapter members within the first few months.
- Coached, trained, and mentored new inside sales agents, as well as new outside sales agents with cold calling skills, ride-along, and business development.
- Developed new sales materials and product materials through trade shows and local conventions.
- Located new office space in company relocation, hired new sales staff, and administrative support.
- Prepared and delivered presentations to existing and potential clients, negotiated agreements and ensured highest level of customer satisfaction.
- Through referral sources was able to develop business outside of Florida, with clients now located in Louisiana, Nevada, North Carolina, Philadelphia, and Georgia.
- Continued to maintain client loyalty and appreciation with a proven client retention base of 95% or higher.
EMPLOYEE SERVICE CENTER
ADP Total Source
Miami, FL
01.2004 - 01.2007
- Responded to members and employees by providing guidance and research in response to payroll, health, dental, and vision benefits, 401K, risk and workers compensation questions, and issues of ADP's clients.
- Acted as a liaison to the resolution team for problem solving and employee issues consistently exceeding handling time and schedule adherence goals.
- Documented all inquiries into ADP's Client Relationship Management (CRM) system and updated data in payroll applications and cases.
- Lead role in the assistance of employee center away team during hurricane evacuations out-of-state headquarters to maintain constant flow of operations.
- Skilled at working independently and collaboratively in a team environment.
Education
Business Administration And Management
Delgado Community College
New Orleans, LAHigh School Diploma - undefined
Seventh Day Adventist High School
Guanaja, Honduras C.A.11-1998
Skills
- Proficient in conveying information clearly
- Sales strategy execution
- Efficient database management
- Engaging sales presentations
- Strategic partnership cultivation
- Managed large-scale charity initiatives
- Sales strategy development
- Experienced in negotiating contracts
- Streamlined pipeline management
- Strategic partner sourcing
Accomplishments
- Achieved Multiple Platinum Clubs through effectively cultivating Business through Broker Partner and COIS.
- Received Givers Gain Award for 2010 City of Doral BNI West Executives.
LANGUAGES
English - Native or Bilingual
Spanish - Native or Bilingual
Timeline
ENTERPRISE SALES EXECUTIVE
Paycor
03.2023 - Current
REGIONAL SALES EXECUTIVE
HealthJoy
03.2022 - 03.2023
HCM ACCOUNT EXECUTIVE
Paylocity
01.2020 - 01.2022
BROKER DISTRICT MANAGER
BenefitMall
01.2014 - 01.2020
SALES DIRECTOR
South Florida Payroll Services Inc.
01.2007 - 01.2015
EMPLOYEE SERVICE CENTER
ADP Total Source
01.2004 - 01.2007
High School Diploma - undefined
Seventh Day Adventist High School
Business Administration And Management
Delgado Community College
QUOTE
“Do not follow where the path may lead. Go instead where there is no path and leave a trail”.