Summary
Quote
Overview
Work History
Education
Skills
Affiliations
Work Preference
Work Availability
Languages
Timeline
48
Darwin Guillen

Darwin Guillen

Everett,MA

Summary

Ambitious immigrant high school graduate student with strong teamwork experience gained through multiple jobs this last years. Developed skills in troubleshooting and customer support while assisting clients or patients issues. Bilingual in Spanish and English, enabling effective communication in diverse environments. Eager to develop my skills and contribute to new innovative projects.

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Overview

4
4
years of professional experience

Work History

Event Host/Usher

City Winery Boston
02.2022 - Current
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.

Front Desk Receptionist/Shift Supervisor

Apollo Dental
11.2021 - 06.2024
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected room deposits, fees, and payments.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Improved patient billing accuracy by streamlining dental coding procedures and maintaining up-to-date knowledge of industry standards.
  • Cross-trained existing employees to maximize team agility and performance.

Dental Assistant Intern

Apollo Dental
11.2021 - 06.2024
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Prepared dental rooms and materials.
  • Contributed to a positive work environment by collaborating effectively with the dental team members.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.

Prime Now Associate

Amazon Fresh
06.2021 - 10.2022
  • Completed assigned tasks diligently while maintaining high levels of attention to detail when handling products.
  • Expedited order processing by efficiently picking, packing, and shipping customers'' orders.
  • Demonstrated flexibility in adapting to various roles within the warehouse environment as needed for maximum overall performance.

Dishwasher

The Quinn House
08.2021 - 10.2021
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals and completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Education

High School Diploma -

Everett High School
Everett, MA
06.2021

Skills

  • Hospitality Skills
  • Customer support
  • Teamwork and Collaboration
  • Stocking and Replenishing Skills
  • Analytical and Critical Thinking
  • Problem-solving skills
  • Patience

Affiliations

  • - Boston University.
  • - Massachusetts Institute of Technology
  • - Harvard University
  • - Tufts University
  • - Northeastern University

Work Preference

Work Type

Full TimeInternship

Work Location

On-Site

Important To Me

Healthcare benefitsFlexible work hoursWork-life balanceCareer advancement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Event Host/Usher

City Winery Boston
02.2022 - Current

Front Desk Receptionist/Shift Supervisor

Apollo Dental
11.2021 - 06.2024

Dental Assistant Intern

Apollo Dental
11.2021 - 06.2024

Dishwasher

The Quinn House
08.2021 - 10.2021

Prime Now Associate

Amazon Fresh
06.2021 - 10.2022

High School Diploma -

Everett High School

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Darwin Guillen