Darwin Melendez
Schuylkill Haven,PA
Summary
Dynamic HR Generalist with a proven track record at Dollar General Distribution Center, excelling in conflict resolution and HR compliance. Adept at enhancing operational efficiency and implementing safety protocols, I leverage my bilingual skills to foster a diverse and inclusive workplace, ensuring employee satisfaction and organizational success.
Overview
15
15
years of professional experience
Work History
HR Generalist
Dollar General Distribution Center
Pottsville , PA
06.2025 - Current
- Assisted in resolving employee inquiries regarding benefits and policies.
- Implemented safety training programs to promote a secure work environment.
- Facilitated conflict resolution between employees to maintain workplace harmony.
- Supported recruitment efforts by screening resumes and scheduling interviews.
- Ensured compliance with labor laws and company policies during HR operations.
- Maintained accurate records of personnel data in the HRIS system.
- Managed employee records and maintained the confidentiality of sensitive information. Compiled reports related to hiring, termination, promotions, absences, and turnover rates.
- Conducted employee onboarding process, orientations, and exit interviews.
- Provided guidance to managers on employee relations issues.
- Provided essential support to address individual HR needs of employees.
Supervisor of Distribution Operations
Dollar General Distribution Center
Bethel, PA
10.2018 - Current
- Ensured efficient and cost-effective distribution of goods by managing inventory, personnel, and resources.
- Directed the maintenance and repair of all distribution equipment to ensure safe operations.
- Developed and implemented safety procedures for employees handling materials in the warehouse.
- Monitored daily operations to ensure compliance with established policies and procedures.
- Supervised staff in loading, unloading of trucks, receiving, shipping of merchandise, and other tasks related to distribution activities.
- Created monthly performance reports to track departmental progress towards goals and objectives.
- Resolved conflicts between customers, suppliers, vendors, and employees in a professional manner.
- Performed root cause analysis after incidents or accidents occurred within the warehouse environment.
- Identified opportunities to reduce cost and improve productivity.
Quality Assurance Specialist
Ashley Furniture Warehouse
Leesport, PA
09.2015 - 09.2018
- Developed and maintained quality assurance protocols, processes and procedures.
- Conducted regular internal audits to identify non-conforming issues.
- Analyzed data from inspection results for trends in order to recommend process improvements.
- Verified accuracy of product documentation such as labels, instructions, warnings.
- Provided feedback on product design changes based on testing results.
- Created reports summarizing findings from inspections and tests conducted.
- Monitored production operations for conformance to established quality standards.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Prepared reports to communicate results of quality inspection activities to management.
- Identified quality problems and recommended solutions.
- Calibrated, validated or maintained laboratory equipment.
Floor Associate
Marshalls Department Store
Reading, PA
09.2010 - 09.2015
- Greeted customers and answered their questions about product availability, prices, and use.
- Assisted customers with locating merchandise in the store.
- Maintained high standards of customer service during all interactions.
- Organized displays to attract customers and promote sales.
- Received shipments of new merchandise and distributed items to appropriate locations.
Education
Associate of Applied Science - Fashion Design
Pontifical Catholic University of Puerto Rico
Ponce, PR05-2011
Data Entry Clerk & Accountability - Voc-Tec
Jose Felipe Zayas
Coamo, PR05-2009
Skills
- Warehouse Operations
- Operational Efficiency
- Logistics Planning and Coordination
- Performance Evaluation
- Quality Assurance
- Safety Monitoring
- Warehousing Operations
- Conflict resolution
- HR compliance
- Personnel record management
- Employee relations
- Bilingual
- Diversity and inclusion
Timeline
HR Generalist
Dollar General Distribution Center
06.2025 - Current
Supervisor of Distribution Operations
Dollar General Distribution Center
10.2018 - Current
Quality Assurance Specialist
Ashley Furniture Warehouse
09.2015 - 09.2018
Floor Associate
Marshalls Department Store
09.2010 - 09.2015
Associate of Applied Science - Fashion Design
Pontifical Catholic University of Puerto Rico
Data Entry Clerk & Accountability - Voc-Tec
Jose Felipe Zayas
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