Darwin Cheaz Mendez

Work History

Explosive Worker

Air Force

Tucson, AZ

07.2019 - 07.2022

Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand
Navigated multiple computer systems and applications and utilized search tools to find information
Collaborated with internal departments to find resolutions and conduct further research on customer accounts
Marked identifying information on parts and materials to prepare for shipping
Recorded production details and accurately entered data into computerized systems
Attended regularly scheduled safety meetings and upheld protocol for lasting compliance and workplace health
Provided quality service to customers and associates inquiring about product availability or order status
Defined appropriate metrics and measurements to drive results
Delivered freight directly to customers across Davis Monthan AFB and regularly moved loads as high as 10000 pounds
Operated vehicles safely and in full compliance with government transportation regulations to protect company from liability
Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance
Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues
Mentored newly hired crew members to prepare each for job roles
Delegated daily tasks to team members to optimize group productivity
Managed multiple employees in various job tasks throughout phases of project completion
Resolved issues among crew members by addressing problems immediately and mediating disagreements
Developed and implemented strategies to enhance team performance, improve processes and boost results
Monitored task completion to meet company standards for performance.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Verified documentation and condition of freight to assure quality standards were achieved.
Gathered, organized and input information into digital database.
Collected, arranged and input information into database system.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Generated reports detailing findings and recommendations.
Frequently inspected production area to verify proper equipment operation.
Developed effective improvement plans in alignment with goals and specifications.
Observed packing operations to verify conformance to specifications.
Evaluated staff performance and provided coaching to address inefficiencies.
Educated staff on organizational mission and goals to help employees achieve success.
Developed and updated tracking spreadsheets for process monitoring and reporting.
Cleaned and straightened work areas to maximize productivity and safety.
Loaded, unloaded and moved material to and from storage and production areas.
Performed general housekeeping and cleaning tasks.
Maintained and repaired facilities, equipment and tools.
Adhered to company policies, safety procedures and performance standards.
Restocked items on shelves and bins to keep inventory available.
Offered exceptional customer service to all guests.
Used measuring tools such as gauges and tape measure to identify conforming parts during production.
Measured dimensions of finished pieces for conformance to specifications.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Stocker

HomeGoods

Mays Landing, NJ

02.2019 - 12.2019

Stocked shelves with new merchandise and checked for outdated or damaged items
Faced products on shelves and displays to meet company policies
Palletized merchandise for easy movement to sales floor locations
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise
Greeted customers and retrieved requested products to drive satisfaction
Assisted customers by locating items and loading heavy purchases in vehicles
Received incoming product deliveries and relocated to storage and shelves
Lifted materials of varied weights on regular basis
Resolved or assisted in handling routine customer concerns within established guidelines
Maintained neat, safe and orderly workspace to prevent accidents and injuries
Noticed damaged products and removed from received shipments to be processed for refund or replacement.
Helped customers locate desired items and transfer oversized items to vehicles.
Maintained effective team member communication.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Unloaded arriving product stock and moved to store display areas.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Changed sales floor signs to show current pricing and support product promotions.
Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Greeted customers, helped locate merchandise and suggested suitable options.

Server

Nancy's Chicago Pizza

Johns Creek, GA

12.2017 - 01.2019

Addressed complaints to kitchen staff and served replacement items
Served food and beverages to patrons and immediately remedied issues with orders
Trained new employees on restaurant procedures and plating techniques
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
Provided exceptional service to high volume of daily customers
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
Greeted customers, answered questions and recommended specials to increase profits
Displayed enthusiasm and knowledge about restaurant's menu and products
Operated POS terminals to input orders, split bills and calculate totals
Monitored customer movements and quickly cleared empty tables for future customers
Entered customer food orders into computer system
Processed customers' payments and provided receipts
Improved quality of service 20% by working closely with kitchen staff and meeting customer expectations
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
Stocked server areas with supplies before, during and after shifts
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Kept register accurate through correct billing, payment processing and cash management practices.
Bussed and reset tables to keep dining room and work areas clean.
Cultivated warm relationships with regular customers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Pizza Cook

Nancy's Chicago Pizza

Johns Creek, GA

12.2017 - 01.2019

Created from-scratch pizza dough daily in large quantities following authentic recipe
Modified standard recipes to address customer requests for substitutions or allergen concerns
Organized food preparation stations and regularly replenished supplies
Operated pizza oven and brick oven along with other kitchen equipment to prepare dishes
Built pizzas using proper amount of dough and quantities of toppings according to specifications
Recorded customer orders by answering phone or taking information in person
Stocked freezers and refrigerators to maintain adequate supply of ingredients and products
Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Used pizza cutter to slice pizzas according to size and customer specifications.
Prepared raw materials for cooking by cutting vegetables and preparing dough.
Monitored and maintained clean working areas and cooking surfaces.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
Stocked front-of-house materials.
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.

Summary

Overview

Work History

Explosive Worker

Stocker

Server

Pizza Cook

Education

High School Diploma -

Skills

Software

Timeline

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