DARWIN MOORE
GERBER LIFE INSURANCE
Detroit,MI
27
years of professional experience
1
Language
Proven experience in delivering exceptional sales results and exemplary customer service distinguishes a seasoned insurance professional. Equipped with a comprehensive understanding of life insurance products and adept at client needs analysis, a strong commitment to client satisfaction drives consistent achievement of sales targets. Recognized for a collaborative approach and adaptability in dynamic environments, complemented by robust analytical and communication skills. This blend of expertise ensures the ability to build lasting relationships while effectively addressing client needs.
Work History
LIFE INSURANCE AGENT
8 Years 4 Months- Sale of Term & Whole Life insurance products. Duties include cold calling and customer service activities. Commission Only position.
- Developed tailored life insurance solutions based on client assessments and needs.
- Educated clients on policy options, benefits, and coverage details to enhance understanding.
- Cultivated long-term relationships with clients through regular follow-ups and personalized service.
CUSTOMER SERVICE & SALES
3 Years 2 Months- Held various roles in multiple organizations
- Utilized select quote tools for client needs
- Engaged with customers at Good to Go Auto
- Contributed to team at American General (AIG)
- Facilitated customer interactions at Transamerica
- Engaged with members at United Health Care
Licensed Insurance Agent
4 Years 2 Months- Managed P&C sales by conducting cold calls to individuals and auto sales agents while also contacting existing book of business.
- Provided clients with tailored insurance solutions.
- Educated clients on policy options, coverage details, and claims processes.
LOAN OFFICER / OFFICE MANAGER
10 Years- Mortgage products including FHA/VA Conventional, Residential and Commercial; Trained sales team to improve performance and customer engagement.
- Evaluated client financial profiles to determine loan eligibility and recommend suitable mortgage products.
- Collaborated with underwriting team to ensure timely processing of loan applications, enhancing operational efficiency.
- Developed strong relationships with clients, providing expert guidance throughout the loan process for increased satisfaction.
Education
BBA - MARKETING
AA - ACCOUNTING
Skills
Insurance product sales
Insurance policy sales
Cold calling
Client relations
Client account management
Needs assessment
Negotiation tactics
Customer support
Relationship management
Client networking
Team collaboration
Client service
Building relationships
Upselling strategies
Insurance product expertise
Cross-selling techniques
Strong interpersonal skills
Life insurance
Insurance practices
Policy renewals
HIPAA compliance
Data entry
Insurance coverage verification
Customer referrals
Customer account review
Vision and dental insurance
Auto insurance
Policy feature explanations
Consultative sales approach
Languages
English
Professional Working
Disclaimer
REFERENCES AVAILABLE UPON REQUEST
Timeline
LIFE INSURANCE AGENT
GERBER LIFE INSURANCE
05.2018 - 09.2026Read More
CUSTOMER SERVICE & SALES
DIALOGUE MARKETING
03.2015 - 05.2018Read More
Licensed Insurance Agent
FARMERS INSURANCE CO. KEITH SCALES AGENCY
03.2010 - 05.2014Read More
LOAN OFFICER / OFFICE MANAGER
ROCKWELL MORTGAGE SERVICES
03.2000 - 03.2010Read More
HIGHLAND PARK COMMUNITY COLLEGE
AA from ACCOUNTING
Read More
DETROIT COLLEGE OF BUSINESS
BBA from MARKETING
Read More