Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Darya Berkovich

Westland,MI

Summary

Versatile and innovative, with a proven track record at Henry Ford Hospital, I excel in creative writing and effective communication. Demonstrated ability to enhance manuscript quality and foster strong professional relationships, leading to increased reader engagement and book sales. Skilled in world-building and social media promotion, my approach significantly elevates project outcomes.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

11
11
years of professional experience

Work History

Author

Self-employed
01.2024 - Current
  • Built a loyal following through engaging author-reader interactions at book signings, speaking engagements or online platforms.
  • Developed captivating storylines and characters, resulting in increased book sales and positive reader feedback.
  • Overcame writer''s block with creative problem-solving techniques that led to breakthroughs in plot development or character creation.
  • Gathered inspiration from personal experiences or current events to create relatable and thought-provoking content.
  • Enhanced manuscript quality through meticulous editing, proofreading, and revising for clarity and readability.
  • Conducted extensive research to enrich the authenticity and depth of written works, providing a more immersive experience for readers.
  • Maintained professional relationships with peers and mentors who provided valuable advice during the writing process.
  • Consistently met deadlines by effectively managing time, prioritizing tasks, and maintaining strong organizational skills.
  • Promoted published works through social media platforms, author website updates, email newsletters, and blog posts.
  • Maintained informative social media to help further storylines and promote future events.

Instacart

Self-employed
09.2021 - 01.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Grubhub

Self-employed
09.2021 - 01.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Food Service Worker

Henry Ford Hospital
06.2019 - 08.2021
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Learned other teammates' work tasks to train as backup.

Front Desk Receptionist

Dave & Buster's
01.2018 - 08.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Catering Coordinator

Potbelly's Sandwich Shop
08.2013 - 08.2019
  • Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
  • Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
  • Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.
  • Enhanced event success by coordinating with clients and understanding their specific catering needs.
  • Maintained high standards of food safety, consistently adhering to all health regulations and guidelines.
  • Assisted in recruitment efforts for open positions within the catering team, ensuring selection of highly skilled and motivated professionals.
  • Increased repeat business through strong relationship-building with clients and vendors.
  • Elevated guest experience by attentively addressing dietary restrictions and special requests from attendees.
  • Streamlined catering operations by efficiently managing inventory and food ordering processes.
  • Collaborated with sales teams to secure new contracts and expand the company''s clientele base.
  • Strengthened vendor relationships, negotiating competitive pricing for ingredients and supplies.
  • Planned, scheduled and oversaw tastings allowing interested parties and clients to sample popular menu items prior to making selections.
  • Monitored employee performance, providing constructive feedback for continuous improvement.

Education

High School Diploma -

Berkley High School
Berkley, MI
06-2014

Skills

  • World-building
  • Customer service
  • Time management
  • Flexibility
  • Creative writing
  • Genre knowledge
  • Originality
  • Target audience awareness
  • Social media promotion
  • Sanitation and food safety
  • Quick learner
  • Multitasking
  • Strong work ethic
  • Strong communication skills
  • Team oriented
  • Fast-paced environment

Languages

Russian
Native or Bilingual

Timeline

Author

Self-employed
01.2024 - Current

Instacart

Self-employed
09.2021 - 01.2024

Grubhub

Self-employed
09.2021 - 01.2024

Food Service Worker

Henry Ford Hospital
06.2019 - 08.2021

Front Desk Receptionist

Dave & Buster's
01.2018 - 08.2021

Catering Coordinator

Potbelly's Sandwich Shop
08.2013 - 08.2019

High School Diploma -

Berkley High School
Darya Berkovich