DARYA KUNYANSKA
San Jose,CA
Summary
LOCALIZATION & PROJECT MANAGEMENT SPECIALIST Product Development | Project Coordination | Team Collaboration Accomplished, results-driven Project Manager with outstanding technical skills, a strong background in leading large scale localization projects, and an outstanding education that includes a Master of Business Administration. Seeking an exciting new project management position with a reputable company that will lead to unique career challenges and long-term growth opportunities. Top-performing professional with exceptional knowledge of the educational marketplace, top-notch project management skills, and a proven track record of completing key projects ahead of schedule. A rock-solid work ethic that demonstrates the highest levels of expertise, timeliness, and client focus. Unparalleled technical acumen; highly proficient with translation and transcreation systems and a variety of applications including Google Apps, Google Localization Tools, and the entire Microsoft Office Suite. Outstanding communication, interpersonal, and relationship building skills and passionate about fostering a strong team culture that maximizes the accomplishment of project and company goals.
Overview
14
14
years of professional experience
Work History
Project Manager
Google Assistant - Accenture
10.2018 - Current
- Managing growth and success of team, communicating with all relevant employees to ensure delivery times are met.
- Prepared and submitted project invoices for review and approval.
- Coordinated testing devices procurement and required services for projects within budget requirements.
- Monitored project performance to identify areas of improvement and make adjustments.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Analyzed project performance data to identify areas of improvement.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Approved timesheets, time off requests, and more.
Localization Project Manager
Accenture
02.2018 - 10.2018
- Managing all aspects and phases of localization and other key projects including project plan and workflow development, scheduling and time management, resource allocation, quality control, and risk identification and mitigation activities.
- Localizing video metadata such as subtitles, voiceover and more.
- Forged strong relationships with variety of internal and external players to streamline project execution process including language specialists, engineers, product managers, and vendors.
- Spearheaded detailed new reporting process that maximized client and stakeholder awareness of status of projects and outstanding issues as well as current support requirements.
- Improved project coordination by hosting variety of meetings and conference calls covering project kick-off, ad-hoc, and post-mortem analysis with clients, business partners, and executive team.
- Communicated project updates to stakeholders at all levels.
- Partnered with project team members to identify and quickly address problems.
Assistant Localization Project Manager
Cognizant Technology Solutions
06.2017 - 02.2018
- Played a key role in handling essential project duties including working with offshore teams to troubleshoot complex translation requests, collaborate with LPMs to build new LQA strategies and test plans for multiple projects, and develop new process improvements to handle real-life testing scenarios.
- Improved relationships with high-profile stakeholders and vendors via implementation of stronger workflow and communication practices.
- Developed an innovative new launch tracker for a major marketing launch that facilitated stakeholder communications, cost and TAT management, and process streamlining for more than 50 project submissions.
- Developed and maintained project documentation for reliable records.
- Generated weekly and monthly status reports for helpful progress tracking.
Team Leader & Supervisor
Cognizant Technology Solutions
12.2016 - 06.2017
- Oversaw daily activities and team members develop initiatives involving performance analysis, progress reports, strategy planning, and attentive employee mentoring to bring out the best in every employee while maximizing their job satisfaction.
- Led a collaborative effort with management to develop strategies that significantly boosted project efficiency and team performance.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Held weekly team meetings to inform team members on company news and updates.
Buyer Support Specialist
Cognizant Technology Solutions
10.2014 - 12.2016
- Provided front line support regarding vendor and customer purchase issues and maximized the customer experience through emails, live chat sessions, and incoming calls.
- Improved relationships with customers and merchants through proactive complaint resolution techniques.
- Streamlined the record-keeping process for several key project programs.
- Named "Employee of the Month " For increasing team productivity by 15% and customer satisfaction by 18%.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Assistant Manager
SLAVIC STORES, INC
12.2009 - 10.2014
- Handled oversight of all cash, check, and credit card transactions during sales and worked closely with customers in both face-to-face and phone capacity to field questions and resolve issues
- Improved inventory management process, reducing unnecessary overhead costs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Master of Business Administration -
University of Phoenix
San Jose, CA07.2018
Bachelor of Science - Global Business Management
University of Phoenix
San Jose, CA07.2015
Skills
- Business Analysis
- Quality Assurance
- Process Improvement
- Project Strategies
- Team Building
- Budget Management
- Communication
- Problem Solving
- Decision Making
- Interpersonal Skills
- Project Management
- Conflict Management
- Data Review
- Managing Multiple Projects
Accomplishments
- GOOGLE ADWORDS REBRANDING
- MANAGED ALL ASPECTS OF A SUCCESSFUL GOOGLE ADWORDS REBRAND TAILORED SPECIFICALLY TO SALES AND MARKETING PLATFORMS AND A NEW SALES DECK AND WORKED COLLABORATIVELY WITH OTHER TEAM MEMBERS AND THE MARKETING DEPARTMENT TO REALIZE A SAVINGS OF MORE THAN 40% OFF THE REBRANDING BUDGET
- TEAM LOCALIZATION
- LED SUCCESSFUL LOCALIZATION PROJECTS INVOLVING MORE THAN 6000 STRINGS AND 30+ GLOBAL CONTENT LAUNCHES FOR A NUMBER OF AWARD-WINNING TEAMS INCLUDING MARKET FINDER, GROWTH LAB, AND THE DIGITAL WORKSHOP
- GOOGLE DIGITAL WORKSHOP
- DEVELOPED A NEW SOFT-SKILL TOPIC SPANNING 63 COUNTRIES AND 33 LANGUAGES DEDICATED TO BUILDING PERSONAL CONFIDENCE THROUGH SELF-PROMOTION AND DISCUSSING MAJOR CAREER AND LIFE ACCOMPLISHMENTS
- GROW WITH GOOGLE
- Oversaw development of a variety of new topics in more than 60 markets and 30 languages including “Improve Your Online Business Security”, “Land Your Next Job”, and “Intro to Code”.
Additional Information
- Excellent References & Recommendations Available Upon Request
Languages
Russian
Native or Bilingual
Ukrainian
Full Professional
Timeline
Project Manager
Google Assistant - Accenture
10.2018 - Current
Localization Project Manager
Accenture
02.2018 - 10.2018
Assistant Localization Project Manager
Cognizant Technology Solutions
06.2017 - 02.2018
Team Leader & Supervisor
Cognizant Technology Solutions
12.2016 - 06.2017
Buyer Support Specialist
Cognizant Technology Solutions
10.2014 - 12.2016
Assistant Manager
SLAVIC STORES, INC
12.2009 - 10.2014
Master of Business Administration -
University of Phoenix
Bachelor of Science - Global Business Management
University of Phoenix
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