Daryelis Diaz
Bronx,NY
Summary
Responsible professional enthusiastic about supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance, and service. Resourceful professional and collaborative team player.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Representative
Saint Joseph’s Medical Center
09.2023 - Current
- Refer patients to appropriate health care services or resources
- Scanning, updating and filing medical records; Answering phone calls, questions and scheduling patients
- Coordinating with insurance companies and prior authorizations
- Provides clear, concise, pertinent reports/information; Relays information related to patient care and conditions to appropriate staff in a timely manner
- Maintain records, statistics, and databases associated with regional and local program objectives and regulatory requirements
Recruiter/Human Resources
Amazing Home Care
04.2022 - 09.2023
- Identify individuals who are or qualified to be homecare aides and signing them up with the agency
- Improved office efficiency by effectively managing internal communications and correspondence
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Serve as a point of contact for their applicants who are experiencing challenges in the hiring process
Pharmacy Technician
CVS Health
07.2021 - 04.2022
- Quickly and professionally greeted customers at counter and answered high volume of phone calls from customers and physicians
- Verify patient insurance information and process claims; investigate and quickly resolve patient billing and insurance concerns
- Count, measure and compound prescriptions, applying labels and verifying accuracy with pharmacist prior to dispensing
Crew Member – Customer Service
Wendy's
10.2018 - 05.2021
- Demonstrated respect, friendliness and willingness to help customers providing great customer service
- Trained new servers on expectations and procedures
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Education
High School Diploma -
Women’s Academy of Excellence
08.2018
Hostos Community College
10.2024
Skills
- Organizational Skills
- Bilingual- Spanish and English
- Teamwork
- Leadership
- Self-management
- Multitasking ability
Certification
- CPR and BLS certified
- ICC Phlebotomy Technician
- ABC Pharmacy Technician
Languages
English
Spanish
Timeline
Patient Care Representative
Saint Joseph’s Medical Center
09.2023 - Current
Recruiter/Human Resources
Amazing Home Care
04.2022 - 09.2023
Pharmacy Technician
CVS Health
07.2021 - 04.2022
Crew Member – Customer Service
Wendy's
10.2018 - 05.2021
High School Diploma -
Women’s Academy of Excellence
Hostos Community College
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