Summary
Overview
Work History
Skills
Relevant Training & Reading
Affiliations
Citizenships
Timeline
Generic

Daryl Faulkner

Portland

Summary

Experienced Account Director specializing in developing strategic partnerships, delivering exceptional client service, and leading cross-functional teams to achieve business objectives. Proven ability to analyze market trends, identify opportunities, and implement innovative solutions to enhance client satisfaction and retention.

Overview

2026
2026
years of professional experience

Work History

Account Director

Heritage Werks
Portland
10.2019 - 08.2025
  • Achieved 145% of net new revenue growth goal through strategic initiatives.
  • Ensured end-to-end client success for annual servicing programs, including DAM platform adoption and ARR term renewals.
  • Cultivated trust with C-suite executives to enhance client relationships and retention.
  • Identified champions across business units to expand awareness of multiple product offerings.
  • Activated new opportunities by leveraging proven experience in networking and revenue growth.
  • Developed tailored strategies for Bay Area enterprise tech clients to drive engagement
  • Facilitated seamless adoption of DAM platform to maximize client satisfaction.
  • Drove continuous improvement in client servicing processes, enhancing operational efficiency.
  • Oversaw budget allocations for multiple accounts effectively.
  • Established key performance indicators for tracking success metrics associated with each campaign and project.

Account Manager

Thesis
Portland
11.2017 - 07.2019
  • Managed enterprise client relationships, optimizing performance-focused email marketing campaigns for Nike Air Jordan and Taco Bell linked to elevated purchase value per customer.

Client Partner

Filter
Portland
02.2015 - 12.2016
  • Facilitated regional business development throughout Portland and San Francisco, building high-performing creative teams that generated exceptional creative products while minimizing risk and enhancing deliverability with Fortune 50 clients

Strategic Account Manager

Oregonian Media Group
Portland
10.2012 - 02.2015
  • Elevated from Major Accounts Executive to Senior Digital Consultant, mentoring team members on Challenger Sales methodology and co-directing newly created B2B Strategy Group.

Western Canada Account Manager

SAY Media (Videoegg)
Vancouver
03.2009 - 04.2012
  • Expanded western territory by introducing innovative digital advertising products to agency leaders.
  • Achieved revenue growth exceeding 30% in first year and maintained at least 10% annually thereafter.
  • Developed assertive sales techniques to drive market penetration and client engagement.

Promotions and Media Relations Manager

EMI Music Canada
Toronto
2005 - 2009
  • Coordinated interviews and appearances for artists with various media outlets.
  • Monitored media coverage and compiled reports on public perception of artists.
  • Collaborated with marketing teams to align messaging across platforms and campaigns.

Skills

  • Prospecting and expansion
  • Budget owner identification
  • Presentation skills
  • Storytelling techniques
  • Data-driven decision making
  • Territory growth
  • Strategic account planning

Relevant Training & Reading

  • Qualified Sales Leader
  • Challenger Sale
  • SPIN Selling
  • MEDDICC
  • Self Reliance (Emerson)

Affiliations

  • Concessions Manager for the Franklin High School Athletic Boosters Club
  • Team captain with the Portland City Squash League
  • Voting Member with the Canadian Academy of Arts & Sciences (Juno Awards)

Citizenships

Dual citizenship (USA & Canada)

Timeline

Account Director

Heritage Werks
10.2019 - 08.2025

Account Manager

Thesis
11.2017 - 07.2019

Client Partner

Filter
02.2015 - 12.2016

Strategic Account Manager

Oregonian Media Group
10.2012 - 02.2015

Western Canada Account Manager

SAY Media (Videoegg)
03.2009 - 04.2012

Promotions and Media Relations Manager

EMI Music Canada
2005 - 2009

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Daryl Faulkner