Daryl Jean-Baptiste

- Delivered excellent customer service by assisting guests with arcade games, prize redemption, and troubleshooting machine issues.

- Monitored and maintained amusement equipment, performing light repairs and restocking tickets and prizes to ensure smooth operation.

- Upheld a clean, safe, and welcoming environment by following company policies and promptly addressing guest concerns.

- Handled cash and point-of-sale transactions accurately during prize counter operations.

- Collaborated with team members across bowling, amusement, and food & beverage departments to provide a seamless entertainment experience.

• Cooked pizza, calzones, chicken wings and made salad.
• Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
• Prepared raw materials for cooking by cutting vegetables and preparing dough.
• Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs.
• Used pizza cutter to slice pizzas according to size and customer specifications.
• Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
• Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
• Monitored and maintained clean working areas and cooking surfaces.
• Completed training to learn additional techniques for making new and seasonal items.
• Coached new workers on store policies, pizza making and dough preparation.
• Wiped down counters and food prep stations using bleach and clean cloths.
• Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
• Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
• Wore protective attire and alerted customers of hot food and beverages to maintain safety.
• Used kitchen equipment safely and reduced risk of injuries and burns.
• Coordinated with Cashiers to gather and review order information for accurate order completion.
• Trained and assisted new kitchen staff members.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
• Alerted customers that food orders were ready for pick-up.