Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daryl Johnson

Houston

Summary

[Hardworking] Front Desk Medical Receptionist with more than a year of experience providing quality customer service (in a fast-paced ophthalmology clinic). Skilled communicator and ready collaborator. Strong knowledge of appointment booking systems and medical administration procedures.

Reliable and compassionate, always dedicated to providing high-quality care and support. Possesses foundational knowledge in patient care and safety, coupled with basic skills in daily living assistance and communication. Committed to making positive impact on clients' well-being and quality of life.

Thrives in supportive and compassionate settings, looking to transition into new field. Developed strong communication and empathy skills, along with ability to manage daily care routines effectively. Aims to bring these transferrable skills to new role, contributing to positive and caring environment.

Overview

2
2
years of professional experience

Work History

Caregiver

Harbor Hospice
06.2024 - 05.2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.

Patient Access Rep

St. Luke’s Health
03.2023 - 04.2024
  • Monitored customer accounts for [delayed and non-payments]
  • Built productive relationships with [colleagues and managers]
  • Manage patient intake and discharge documentation, oversee billing and insurance verification, communicate with insurance companies, and create payment plans with patients to reduce past due accounts by 20%
  • Registered new patients, gathered medical information and records, managed appointment scheduling, and oversaw physician calendars
  • Greeted and checked in all patients

Education

High school -

North Shore Senior High school
06.2021

Certificate - Nursing Science

Fortis College
03-2026

Skills

  • Typing
  • Billing
  • Customer Service
  • Patient care
  • Multitasking and organization
  • First aid and safety
  • Flexible schedule and availability
  • Patient companionship
  • Direct patient care
  • Client documentation
  • PPE usage
  • Medical records management

Timeline

Caregiver

Harbor Hospice
06.2024 - 05.2025

Patient Access Rep

St. Luke’s Health
03.2023 - 04.2024

High school -

North Shore Senior High school

Certificate - Nursing Science

Fortis College