Daryl Malcolm

Counter Sales

CountryLine

07.2016 - 01.2024

Ensured customer satisfaction with prompt and courteous service when assisting with bakery counter sales.
Participated in regular team meetings to discuss strategies for improving counter sales performance.
Assisted in training new hires on store policies, procedures, and best practices for counter sales success.
Contributed to the development of new processes or systems that enhanced overall operational efficiency within the counter sales department.
Increased customer satisfaction by providing efficient and knowledgeable service in counter sales.
Monitored industry trends closely, adapting sales tactics accordingly for continued success in a competitive environment.
Handled objections skillfully during sales conversations, maintaining composure while providing persuasive counterarguments that led to increased buy-in from clients.
Drove revenue growth with targeted sales strategies and focused marketing efforts.
Created a safer work environment through the identification of potential hazards and implementation of appropriate countermeasures during inspections.
Maintained clean and neat parts counter and sales floor.
Played a crucial role in driving sales strategy through timely delivery of competitor analysis and market trend reports.
Contributed to the achievement of sales goals by effectively promoting current promotions and discounts.
Implemented promotional events and executed marketing materials to drive foot traffic and boost sales performance.
Coordinated special events at the counter such as makeup application demonstrations or skincare workshops aimed at attracting new clientele and boosting sales growth.
Conducted energy audits for clients to identify inefficiencies within their HVAC systems leading to tailored solutions that improved functionality.
Optimized energy efficiency within facilities by conducting audits and recommending cost-effective improvements such as lighting upgrades or HVAC system modifications.
Performed electrical, plumbing, HVAC, and carpentry tasks as needed for effective building upkeep.