Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Daryl Richardson

Cibolo,TX

Summary

Quality-focused and results-driven professional with extensive experience in manufacturing, maintenance, and process improvement. Proven expertise in troubleshooting, root cause analysis (RCA), and quality management processes. Adept at leading continuous improvement (CI) initiatives, developing quality control systems, and collaborating cross-functionally to ensure products meet or exceed established standards. Strong background in using advanced data analysis tools and leading teams to drive operational efficiencies and enhance product quality.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Maintenance Technician III

Caterpillar
San Antonio, TX
07.2024 - Current
  • Perform preventive and corrective maintenance on a variety of manufacturing machinery, including CNC machines, hydraulic presses, conveyors, and pneumatic systems, ensuring minimal downtime and optimal performance.
  • Troubleshoot and repair mechanical, electrical, and hydraulic systems, identifying and addressing the root causes of equipment malfunctions.
  • Collaborate with engineers and production teams to implement process improvements and enhance equipment reliability, contributing to increased operational efficiency.
  • Utilize CMMS (Computerized Maintenance Management System) to track work orders, parts inventory, and maintenance schedules.
  • Participate in root cause analysis (RCA) meetings, and collaborate on continuous improvement initiatives aimed at reducing downtime and increasing machine uptime.
  • Lead continuous improvement (CI) initiatives by analyzing operational workflows, identifying inefficiencies, and implementing process enhancements.
  • Maintain safety protocols, and adhere to all environmental and regulatory compliance requirements while performing maintenance duties.
  • Lead and mentor junior technicians, providing training on equipment operation, maintenance practices, and safety procedures.
  • Assist in machine installations and upgrades, ensuring adherence to technical specifications and quality standards.
  • Monitor spare parts inventory, and assist in procurement processes to ensure the availability of critical components.
  • Conduct equipment inspections, and perform predictive maintenance using vibration analysis, thermography, and other advanced diagnostic tools.

Key Achievements:

  • Received the 'Excellence Award' for hard work, commitment, and continually exceeding expectations for the C13 production line.

Service Manager

Suntex Marinas
Canyon Lake, TX
07.2021 - 02.2024
  • Oversee day-to-day operations of a busy marina, ensuring high levels of customer satisfaction, and seamless service delivery to boaters and guests.
  • Lead a team of service technicians, dockhands, and support staff, ensuring the smooth execution of maintenance, repairs, and boat handling.
  • Develop and implement preventative maintenance programs for vessels, docks, and marina infrastructure, reducing service-related issues by 20%.
  • Coordinate with vendors and suppliers for marina equipment and parts, negotiating contracts to secure cost-effective pricing, and timely deliveries.
  • Administer marina service scheduling software to efficiently track service requests, customer needs, and staff assignments.
  • Implement safety protocols and regulatory compliance measures to meet state and federal boating laws, and marina standards.
  • Assist in marina sales by promoting and managing boat rentals, dockage, and fueling services, contributing to a 15% increase in annual revenue.
  • Handle customer inquiries, complaints, and special requests, ensuring timely resolution, and fostering repeat business.
  • Monitor inventory levels of boat parts, tools, and marina supplies, ensuring proper stock levels for efficient service delivery.

Sergeant First Class / Motor Sergeant

US Army
09.1999 - 09.2018
  • Supervised and managed the maintenance and repair operations for a fleet of military vehicles, including tactical and non-tactical vehicles, ensuring operational readiness for combat and training missions.
  • Led a team of soldiers in the execution of preventative maintenance checks and services (PMCS), troubleshooting, and repairs to minimize downtime, and maximize mission success.
  • Coordinated with logistics and maintenance teams to track parts inventory, order replacement parts, and ensure timely, cost-effective solutions.
  • Managed the training and development of soldiers in mechanical skills, safety procedures, and maintenance practices, leading to improved efficiency and technical proficiency within the team.
  • Ensured compliance with military standards and regulations in the operation, maintenance, and repair of all assigned vehicles and equipment.
  • Developed and implemented Standard Operating Procedures (SOPs) for maintenance operations, improving operational efficiency and safety across the unit.
  • Conducted regular inspections of vehicles and equipment, identifying and rectifying mechanical issues before they affected mission capability.

Key Achievements:

  • Successfully maintained 100% of the unit’s authorized equipment, with an uptime rate of 90%, contributing to unit readiness. Equipment value range: $15 million to $25 million.
  • Streamlined maintenance workflows, reducing repair turnaround time by 20%, and improving overall operational efficiency.
  • Recognized for excellence in leadership, earning the Meritorious Service Medal, the Army Commendation Medal, the Army Achievement Medal, the Army Good Conduct Medal, and the Outstanding Volunteer Service Medal.

Education

Bachelor of Science - Technology Management, Project Management

DeVry University
03-2025

Bachelor of Science - Mechanical Engineering Technology

Texas A&M University
Corpus Christi, TX

Skills

  • Quality Management: Six Sigma, ISO 9000
  • Root Cause Analysis (RCA): Problem-solving, corrective, and preventive actions
  • Manufacturing Processes: GD&T, blueprints, and measure system analysis
  • Data analysis: Microsoft Excel and statistical analysis
  • Software: Microsoft Office, Microsoft Project, SAP, Oracle, AutoCAD
  • Communication and collaboration: cross-functional team leadership, process alignment, technical mentoring
  • Continuous Improvement: Lean Manufacturing, Process Optimization

Certification

  • Forklift Certification
  • TWIC Card
  • Driver's License

Timeline

Maintenance Technician III

Caterpillar
07.2024 - Current

Service Manager

Suntex Marinas
07.2021 - 02.2024

Sergeant First Class / Motor Sergeant

US Army
09.1999 - 09.2018

Bachelor of Science - Technology Management, Project Management

DeVry University

Bachelor of Science - Mechanical Engineering Technology

Texas A&M University
Daryl Richardson