Jodi Sadowski
Gilroy,California
Summary
Experienced healthcare professional with a strong background in emergency room settings. Efficiently manages patient records and coordinates with medical staff to ensure seamless operations. Recognized for fostering team collaboration and consistently achieving outstanding results in fast-paced and dynamic environments. Demonstrates exceptional organizational and multitasking abilities, coupled with a reliable and adaptable work ethic.
Overview
23
23
years of professional experience
Work History
Emergency Room Unit Clerk
Regional Medical Center
12.2010 - 08.2023
- Supported optimal patient care by ensuring timely retrieval of lab results and diagnostic reports for physicians.
- Contributed to positive patient experience by providing compassionate assistance to patients and their families during their ER visit.
- Assisted with scheduling follow-up appointments for discharged patients, ensuring continuity of care after their ER visit.
- Utilized multiple PC applications throughout day.
- Expedited delivery of urgent messages to appropriate personnel, improving response time to emergent situations.
- Streamlined patient discharge processes by assembling necessary paperwork and discharge instructions swiftly and accurately.
- Enhanced communication between medical staff by promptly relaying critical information and updates on patient status.
- Managed coordination of ambulance arrivals, communicating vital details such as arrival time and number of incoming patients to appropriate staff members.
- Adhered to HIPAA guidelines while handling sensitive patient information, protecting privacy rights, and maintaining confidentiality at all times.
- Collaborated with interdisciplinary teams to coordinate seamless transitions between departments for admitted patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Promoted safe environment by maintaining clean and organized unit clerk workstation throughout each shift.
- Prepared and processed patient referrals and transfer requests.
- Provided training and mentorship to new unit clerks, sharing best practices for efficient work processes within Emergency Room setting.
- Assisted in development of unit-specific training materials and resources, enhancing onboarding experiences for new team members.
Director of Programs and Special Events
San Antonio Apartment Association
03.2007 - 07.2010
- Cultivate positive working relationships with sponsors, volunteers and Board members
- Negotiate contractual agreements with vendors and suppliers
- Create forms, brochures and campaign materials for SAAA programs and events
- Worked directly with convention and exposition service companies
- Created and executed pre-show marketing and post show follow up
- Planned and managed multiple membership events, cocktail receptions, expositions, showcase and award banquet to include site selection, food and beverage selection, hotel arrangements, transportation, gift selection and follow up correspondence
- Develop and maintain the SAAA Events & Meetings budget
- Renewal of SAAA Annual Sponsors
Director of Operations
Verizon Wireless Amphitheater, Live Nation
01.2001 - 10.2006
- Liaison between the amphitheater and city officials (Mayor, EMS, Fire/Police department)
- Advance all Touring requirements; production, transportation, equipment, rigging/stagehands, front of house staffing, security, medical, and catering
- Worked closely with concessions to ensure points of sale were in high traffic areas, which increased sales by 18%
- Oversaw 9 day of show departments, which had 700 seasonal employees including yearly operations/maintenance staff and administration office
- Negotiated sponsorship, medical, custodial, suppliers and vendors’ contracts
- Supervised physical plant system which included preventative maintenance program
- Created a Command Center for the 20,000 capacity amphitheater to include policies and procedures that accurately and effectively disseminated crucial information to police, EMS, show management and staff
- Trained staff on Crisis Communication Plan and Emergency Procedures
- Served on elite team charged with training more than 700 seasonal employees, contributing to significant improvement in guest service survey and ticket sales
Skills
- Patient confidentiality
- Emergency protocols
- Medical terminology proficiency
- Patient safety awareness
- Problem-solving abilities
- Multitasking Abilities
- Detail Oriented
- Electronic Health Records
- Clinical Documentation
- Patient Care Coordination
- Adaptability
- Telephone Etiquette
- Problem-solving aptitude
- Information Management
Timeline
Emergency Room Unit Clerk
Regional Medical Center
12.2010 - 08.2023
Director of Programs and Special Events
San Antonio Apartment Association
03.2007 - 07.2010
Director of Operations
Verizon Wireless Amphitheater, Live Nation
01.2001 - 10.2006
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