Daryn Gray

• Supported high-volume email and phone inquiries related to substitute staffing schedules and employment questions, providing timely help for school needs.

• Coordinated staffing requests and placed substitute personnel to support school coverage.

• Managed frontline assignments, tracked substitute availability, and resolved system issues to keep school operations running smoothly.

• Reviewed substitute employment data, handled payroll questions, and resolved missing incentives and compensation discrepancies.

• Worked with payroll, Human Resources, and school staff to resolve employment and staffing concerns.

• Delivered customer service and employment support while balancing competing priorities.

•Completed in-depth Kronos and SPS training covering swipe audits, Frontline verification protocols, substitute pay variance resolution, and processing SPS incentive and PD compensation

• Delivered instruction and maintained classroom continuity for absent teachers.
• Implemented lesson plans across multiple subjects for full school days.
• Provided one-on-one support to students and maintained classroom management.
• Followed Chicago Public Schools lesson plans and classroom procedures.
• Managed student behavior and maintained orderly learning environments.

• Built reporting tools for the JOES Survey project for the U.S. Department of Defense.
• Reviewed and analyzed survey data to produce disposition reports.
• Collaborated with survey teams to identify insights and data needs.
• Repurposed datasets to create new analytics features and reports.

• Supported campaign outreach and voter engagement efforts.
• Conducted research on voter issues and local policy topics.
• Assisted with campaign communications and organizing activities.

• Researched affordable housing developments and contributed to policy case studies.
• Helped produce newsletter content summarizing policy updates and events.
• Investigated barriers to certification programs in housing development.

• Engaged supporters and potential voters through digital outreach.
• Identified target audiences and marketing channels for campaign messaging.
• Drafted internal and external campaign memos.
• Remote

• Helped coordinate public appearances, lectures, and exhibitions.
• Collaborated with media outlets to connect journalists with appropriate museum representatives.