Daryn Moore
Colorado Springs,CO
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Product Support Analyst
Booz Allen Hamilton
Colorado Springs, United States
09.2019 - Current
- Followed up with customers to verify resolution of reported issues and initiated product replacement for unresolved problems.
- Managed and prioritized multiple projects simultaneously, worked independently and drove results.
- Captured client feedback and recommended and advocated for product enhancements based on personal expertise and evaluation of customer needs.
- Identified, triaged and escalated issues to internal personnel along with clear outline of problems and technical detail.
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Procured critical parts and assemblies to develop and coordinate sourcing requirements.
- Oversaw inventory control, accounting and supply reports.
- Input all data into system using Ivalua and recorded order updates with 100% accuracy.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
- Utilized Asset Smart to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders.
- Helped uncover and fix production problems in order to reduce overall defect rates.
Automated Logistics Specialist
US Army
Fort Carson, CO
09.2015 - 09.2019
- Kept track of battalion equipment and received, stored, recorded and issued equipment for unit.
- Reviewed and verified quantities received against bills of lading, contracts, purchase requests and shipping documents.
- Established and maintained stock records and other documents such as inventory, material control, accounting, and supply reports.
- Created and maintained records, which included stock lists, inventory and material counts.
- Supervised personnel in supply, services, materials management and logistical operations.
- Completed work orders and recorded supply readiness. Created and disbursed dispatch schedules to executive leaders and stakeholders.
- Organized material distribution and transportation logistics in accordance with executive direction.
- Established operations procedures and complied with FAR Regulations.
- Completed reports on staff and material availability, storage space, supply relocation and warehouse rejections. Developed and sent status statements on quarterly basis.
- Handled over 50 customers daily and supported civilians and contractors to foster relationships with diverse groups.
- Integrated and managed GCSS-Army to reduce process delays.
- Printed tickets, picked supplies and filled packages under tight deadlines.
- Organized purchase and delivery of materials needed for various contracts.
- Developed and implemented technical project management tools such as plans, schedules and responsibility and compliance matrices.
Education
No Degree - 92A- Quarter Master Training
Advanced Individual Training- Fort Lee
Fort Lee, VA02.2016
High School Diploma -
Williams H Turner Technical Arts
Miami, FL06.2015
Skills
- Tracking and Documentation
- Equipment Maintenance
- Customer Needs Assessments
- Microsoft Windows and Office
- Training Material Development
- Tracking Protocols
- Vendor Procurement
- Requisitions Management
- Quality Assurance
- Administrative Management
- Spreadsheet Tracking
- Inventory and Supply Logistics
- Logistics Process Improvement
- Resolving Problems and Incidents
- Development Documentation
- Collaborative Team Player
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The best way out is always through.
Robert Frost
Timeline
Product Support Analyst
Booz Allen Hamilton
09.2019 - Current
Automated Logistics Specialist
US Army
09.2015 - 09.2019
No Degree - 92A- Quarter Master Training
Advanced Individual Training- Fort Lee
High School Diploma -
Williams H Turner Technical Arts
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