Daryn Mortenson
Gadsden ,Alabama
Overview
2023
2023
years of professional experience
Work History
Manager
Statewide Carpets
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Worked with installation crews
Building Management
PALAMAD LLC
09.2020 - 09.2022
- Reported building issues to building management to reduce safety concerns.
- Served as primary contact for building management and facility vendors.
- Oversaw office maintenance requests, coordinating repairs with building management to minimize disruption to daily activities.
- Maintained strong relationships with local building management teams to facilitate seamless access for cable installations and repairs.
- Improved facility efficiency by implementing sustainable building management practices.
Department Manager
Home Depot
09.1992 - 07.2001
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Enlisted Navy
United States Navy, USN
08.1990 - 08.1996
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Served 2 years active 4 years reserve Honorable Discharge
Education
Palm Beach Gardens High School
Palm Beach Gardens, FL06.1990
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Project Management
- Sales Techniques
- Staff Development
- Cross-Functional Teamwork
- Policy Implementation
- Schedule Preparation
- Sales management
- Workforce Management
- Budget Control
- Expectation setting
- Problem Resolution
- Effective Communication
- Positive Attitude
- Attention to Detail
- Problem-Solving
- Multitasking
- Team Development
- Hiring and Training
- Certified forklift
Timeline
Building Management
PALAMAD LLC
09.2020 - 09.2022
Department Manager
Home Depot
09.1992 - 07.2001
Enlisted Navy
United States Navy, USN
08.1990 - 08.1996
Manager
Statewide Carpets
Palm Beach Gardens High School