Dasani Bethel
Atlanta,GA
Summary
Hardworking person with excellent customer service skills and the ability to multitask. Devoted to providing each consumer with a great and memorable experience that provides hospitality and eagarness. Comfortable with arranging seating for individuals or groups to optimize guest enjoyment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Hostess Trainer
Doc B's
Indianapolis, IN
04.2024 - 08.2024
- Increased client satisfaction by effectively managing bookings and seating arrangements.
- managed high-pressure situations during peak hours while ensuring exceptional customer service and smooth operations.
- Promoted a culture of teamwork among all front-of-house employees, resulting in improved collaboration and efficiency.
- Maintained clean and tidy front-of-house spaces, creating a welcoming experience for guests.
- Trained and mentored new hostesses, increasing the team's overall efficiency.
- Improved shift transitions by properly communicating reservation and special request information to incoming workers.
Line Supervisor
Chipotle
Indianapolis, IN
04.2023 - 04.2024
- Organized workflow to meet daily production goals.
- Trained employees to operate and maintain production line.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Kept the food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create an optimum experience onboard.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
Head Hostess
Blue Sushi Sake Grill
Indianapolis, IN
11.2022 - 05.2023
- Greeted guests upon arrival and escorted them to their tables.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
Education
Clark Atlanta University
Atlanta, GA 08.2024 -
High School Diploma -
North Central High School
Indianapolis, IN05-2024
Skills
- Reliable and Trustworthy
- Experience in food service
- Experience in sales
- Excellent communication & leadership skills
- Provide great customer service
- Hardworking and Reliabile
Timeline
Clark Atlanta University
08.2024 -
Hostess Trainer
Doc B's
04.2024 - 08.2024
Line Supervisor
Chipotle
04.2023 - 04.2024
Head Hostess
Blue Sushi Sake Grill
11.2022 - 05.2023
High School Diploma -
North Central High School