Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Dasani Boyd

Fredericksburg,VA

Summary

Dynamic retail professional with a proven track record at AT&T, excelling in customer engagement and product knowledge. Recognized for outstanding communication skills and a strong ability to work under pressure, I consistently achieved top performances while maintaining a keen attention to detail and a commitment to customer satisfaction.

Overview

10
10
years of professional experience

Work History

Retail Sales Associate

Verizon
Fredericksburg, VA
06.2025 - Current
  • Monitoring the sales floor, checking inventory, and making sure the store is kept clean.
  • Communicating with customers who came into the store to better define their needs.
  • I answered customers' questions to better fulfill their needs and make them feel more at home when coming to talk to me as a sales consultant.
  • Sharing my expertise when communicating with a customer and informing them piece by piece before they make a purchase, so they feel like they were told everything between the lines.

Retail Sales Consultant

AT&T
11.2022 - 08.2023
  • Monitoring the sales floor, checking inventory, and making sure the store is kept clean.
  • Communicating with customers who came into the store to better define their needs.
  • I answered customers' questions to better fulfill their needs and make them feel more at home when coming to talk to me as a sales consultant.
  • Sharing my expertise when communicating with a customer and informing them piece by piece before they make a purchase, so they feel like they were told everything between the lines.
  • I was performing as a top RSC while being there for only 5 to 6 months.
  • I was the #2 representative in my store during my fourth month of being an RSC.

Delivery and Install Agent

Geek Squad - Best Buy
Fredericksburg, VA
10.2020 - 09.2022
  • Delivered appliances and electronics to clients' homes using a 10-foot box truck.
  • Communicated with dispatch to resolve issues promptly during delivery process.
  • Installed appliances according to client specifications, ensuring no leaks post-installation.
  • Assessed home and exterior areas to optimize entry paths and workflow efficiency.
  • Rescheduled jobs when necessary to accommodate client requirements and restrictions.
  • Maintained high levels of client satisfaction throughout delivery and installation processes.

Car Detailer

Automotive Detailer Specialist
Fredericksburg, VA
12.2016 - 01.2020
  • Utilized cleaning equipment such as vacuums, steam cleaners, machine buffers, shampoo machines, and treatments such as waxes, solvents, and leather care oils to successfully complete on-the-job tasks.
  • Assess cars to determine the need for cleaning and maintenance.
  • Clean wheels, rims, and mudguards using a correct and safe mixture of soap and water.
  • Look for small dents and scratches, and undertake measures to minimize them.
  • Ascertain that all windows are rolled up properly prior to car washing.
  • Change the rubbers on the wipers on a regular basis.
  • Shampoo and vacuum the carpets, seats, and other upholstery inside the vehicle.
  • Wax, buff, and polish the car's interior and exterior, and remove any swirls found in the process.
  • Clean engines and engine components using steam-cleaning equipment.
  • Apply revitalizers and preservation agents to leather surfaces to preserve and protect them.
  • Verify that appropriate stickers, such as number plates, are attached to the vehicle and are not damaged or chipped.
  • Received payment for the work performed on the vehicles.
  • Used my selling tactics and knowledge of products to make sales.

Cashier

Shoppers Food Warehouse
Dumfries, VA
12.2015 - 03.2016
  • Executed merchandising functions by unloading merchandise, organizing stockroom, and refilling accessories.
  • Ensured customers felt valued through attentive service and prompt responses to inquiries.
  • Educated on product updates to provide accurate information and assist customer inquiries.
  • Performed cashier duties, adhering to policies for transactions and cash handling procedures.
  • Explained store rewards and discount programs while guiding customers to desired products.
  • Operated cash register efficiently, processing payments and verifying identification for credit transactions.
  • Maintained proper labeling and pricing of merchandise, returning misplaced items to correct locations.
  • Participated in staff meetings and complied with management policies on safety and sanitation.

Education

Associate of Applied Science - Cyber Security

Northern Virginia Community College/Germanna Community College
Woodbridge, VA
05-2025

Skills

  • Ability to be punctual, consistent, and reliable on the job
  • Physically fit to lift items up to 50 pounds occasionally, and 25 pounds frequently
  • Possess a high school diploma and three to six months of working experience in retail
  • Strong communication, literacy, and numeracy skills
  • Possesses a sound knowledge of the cashiers' position, duties, and responsibilities
  • Possesses a high level of professionalism when interacting with customers
  • Strong ability to work as a member of a group, team player
  • Ability to remain calm even when working under pressure
  • Strong skills in computer applications
  • Possesses excellent communication skills, both verbal and written
  • Possesses good knowledge to be able to respond effectively to queries posed by customers
  • Possesses great attention to detail and a strong desire to learn and grasp tasks quickly

Affiliations

  • I participated in a team sport which was Basketball. I still continue to play Basketball recreationally.

Timeline

Retail Sales Associate

Verizon
06.2025 - Current

Retail Sales Consultant

AT&T
11.2022 - 08.2023

Delivery and Install Agent

Geek Squad - Best Buy
10.2020 - 09.2022

Car Detailer

Automotive Detailer Specialist
12.2016 - 01.2020

Cashier

Shoppers Food Warehouse
12.2015 - 03.2016

Associate of Applied Science - Cyber Security

Northern Virginia Community College/Germanna Community College

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Dasani Boyd