Dasani Rodriguez
College Station,TX
Summary
Dedicated employee with extensive experience in cash register operations, merchandise stocking, and customer service excellence. Highly organized and proactive, consistently meeting deadlines and maintaining punctuality. Proven ability to collaborate effectively within teams and mentor junior staff to enhance performance. Achievements include improved team efficiency and customer satisfaction ratings.
Overview
6
6
years of professional experience
Work History
Cashier/Line Cook/Catering Server and Driver
Piada Italian Street Food
College Station, TX
07.2024 - Current
- Processed customer cash, check, credit card, gift card, or automatic debit transactions accurately and efficiently at a fast-paced restaurant.
- Maintained cleanliness and organization of the cashier area during busy shifts.
- Assisted customers with menu inquiries and provided friendly service experience.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Monitored inventory levels of merchandise for prompt reordering when necessary.
- Collaborated with kitchen staff to ensure timely order processing and delivery.
Lead Barista and Retail
Wired and Inspired
Brenham, TX
03.2024 - 06.2024
- Prepared high-quality coffee beverages using espresso machines and grinders.
- Trained new baristas on drink preparation and customer service techniques.
- Managed inventory of coffee beans, milk, syrups, and supplies daily.
- Collaborated with team members to ensure smooth cafe operations during peak hours.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Collaborated with management team to develop new strategies for increasing sales and profits.
- Provided guidance to employees on proper safety protocols when handling food items or operating machinery.
Barista Trainer
Starbucks
Brenham, TX
09.2022 - 03.2024
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Trained new baristas on beverage preparation and customer service techniques.
- Monitored daily operations to ensure adherence to quality standards.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Facilitated open dialogue between trainers and employees regarding job expectations, policies, and procedures.
- Memorized official and off-menu coffee and tea preparations.
Beauty Advisor (Seasonal)
Ulta
Brenham, TX
10.2023 - 01.2024
- Educated clients on product usage and skincare routines for optimal results.
- Assisted customers in selecting beauty products tailored to their needs.
- Maintained product displays and endcaps to ensure a visually appealing shopping environment.
- Conducted inventory checks to manage stock levels and product availability.
- Organized promotional events to increase engagement with beauty products offered.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
Server and Hostess Trainer
Crafty Crab
Northwest Village , TX
11.2019 - 03.2022
- Accurately took orders and relayed them to kitchen staff without delay.
- Maintained cleanliness and organization of dining area throughout all shifts.
- Assisted guests with menu selections and addressed inquiries regarding dishes.
- Resolved customer complaints quickly, ensuring satisfaction during each visit.
- Handled monetary transactions accurately while adhering to cash handling procedures.
- Operated POS terminals to input orders, split bills, and calculate totals efficiently.
- Trained new hostesses on greeting protocols and effective table management techniques.
- Demonstrated proper phone etiquette and customer service skills through role-play exercises.
Education
High School Diploma -
Cypress Ranch
Cypress, TX05-2022
Some College (No Degree) - Business
Blinn College
Brenham, TXSkills
- Cash handling and point of sale operation
- Customer service and sales techniques
- Food safety and hygiene
- Communication skills
- Time management
- Visual merchandising and inventory management
- Staff training and onboarding
- Upselling strategies
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Cashier/Line Cook/Catering Server and Driver
Piada Italian Street Food
07.2024 - Current
Lead Barista and Retail
Wired and Inspired
03.2024 - 06.2024
Beauty Advisor (Seasonal)
Ulta
10.2023 - 01.2024
Barista Trainer
Starbucks
09.2022 - 03.2024
Server and Hostess Trainer
Crafty Crab
11.2019 - 03.2022
High School Diploma -
Cypress Ranch
Some College (No Degree) - Business
Blinn College
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