Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dasean Watson

Bradenton,FL

Summary

Dynamic General Manager with a proven track record at Wingstop, excelling in operations management and team building. Enhanced customer satisfaction through effective problem resolution and training programs, driving significant sales growth. Skilled in inventory control and fostering vendor relationships, while cultivating a motivated workforce to achieve organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

General Manager

Wingstop Restaurant
08.2024 - Current
  • Oversaw daily operations, ensuring service excellence and compliance with health regulations.
  • Developed and implemented training programs to enhance team performance and customer satisfaction.
  • Analyzed sales data to identify trends, optimize inventory levels, and reduce waste.
  • Managed vendor relationships, negotiating contracts to improve product quality and cost efficiency.
  • Led staff meetings to communicate goals, address challenges, and foster a collaborative environment.
  • Streamlined operational processes, resulting in improved workflow and reduced service times.
  • Monitored financial performance metrics, adjusting strategies to meet profitability targets.
  • Cultivated a positive workplace culture by recognizing employee contributions and promoting teamwork.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

General Manager

Zaxby's Chicken Fingers & Buffalo Wings
06.2022 - 08.2024

Scheduled employees to ensure optimal coverage and productivity.

Addressed customer complaints effectively to improve satisfaction levels.

Coordinated daily truck orders to maintain operational flow.

Education

Education

Carl Schurz
Chicago, IL
06.1993

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Staff management
  • Customer relations
  • Training and development
  • Relationship building
  • Inventory control
  • Employee scheduling
  • Verbal and written communication
  • Motivation
  • Schedule management
  • Staff motivation
  • Labor cost controls
  • Customer retention
  • Vendor relationships
  • Performance evaluations
  • Workflow planning
  • Business development
  • Troubleshooting expertise

Certification

ServSafe

OSHA 10 Certified

Timeline

General Manager

Wingstop Restaurant
08.2024 - Current

General Manager

Zaxby's Chicken Fingers & Buffalo Wings
06.2022 - 08.2024

Education

Carl Schurz